Associate Director, Divisional Controls

• Great opportunity to collaborate with senior leadership to drive strategic operational initiatives.
• Utilise your expertise in risk, controls, and obligations management to identify and minimise all forms of risk.
• Join a dynamic and inclusive team and contribute to a culture of continuous improvement and growth.

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

As the Associate Director, Divisional Controls you will join the Divisional Controls Home Ownership team that’s doubling down on ensuring the business delivers and operates within defined guardrails to deliver best outcomes for our customers.

Each day, you’ll go above and beyond to:

• Advise business leaders on the application of compliance management framework to evaluate risks in order to achieve business outcomes.
• Collaborate with the business to implement systems and controls to manage the requirements of operational risk and compliance policies which apply to the business.
• Provide guidance on risk and control items including Subject Matter Expertise for the following: Risks, Obligations Events, Change, remediation action plans, Requisitions on Management (ROMS) and Relevant Risk Management Forums and/or other risk related committees as required.
• Engage the relevant Enterprise Controls communities for expert assistance as appropriate.
• Provide business specific input and context to Risk deep dive reviews, internal Audit reviews, assurance reports, and action plans for ineffective operational controls.
• Lead a team of two Senior Associates to successfully deliver these outcomes with the business.

We’re looking for the best and brightest to deliver the best for our customers. You’ll need:

• Previous experience in Home Lending and/or risk management is preferred.
• Strong understanding of Operational Risk and Compliance.
• Excellent time management skills with the ability to multi-task and adapt to changing priorities.
• Excellent communication skills with the ability to engage, build relationships and influence stakeholders at all levels.
• Strong negotiation skills and coaching skills.

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team, via [email protected] (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.