About Us:
At The Royal Hotel Carlton, we are dedicated to providing a truly exceptional experience for every guest. We take pride in our warm, welcoming atmosphere, our commitment to outstanding customer service, and our focus on creating memorable moments.
Key Responsibilities:
Warmly welcome guests as the first friendly face they see, offering helpful assistance with their needs.
Confidently manage your area, leveraging your excellent knowledge of bar offerings, TAB, and Keno.
Enhance the guest experience by sharing your expertise on hospitality, current promotions, and venue policies.
Maintain a clean, tidy, and smoothly operating area, ensuring it always looks its best.
Proactively and professionally resolve any guest issues with efficiency and care.
Contribute to fostering a safe, fair, and exciting environment for all patrons.
Process cash and transactions accurately and with integrity, adhering to all company procedures.
Collaborate effectively with our wonderful team to ensure each guest enjoys a seamless and pleasant visit.
Stay informed about the latest promotions and offerings to provide guests with timely and relevant information.
Job Type: Casual
Pay: $29.40 – $36.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Employee discount
Schedule:
- Afternoon shift
- Evening shift
- Morning shift
- Rotating roster
Supplementary Pay:
- Overtime pay
- Penalty rates
- Tips
Experience:
- bar and/or gaming: 1 year (Preferred)
Licence/Certification:
- RSA & RCG (Preferred)
Work Authorisation:
- Australia (Preferred)
Work Location: In person
