Advocate for culturally safe care for Aboriginal patients and families.
Support patients through hospital stays and discharge planning.
Make a meaningful impact in a non-clinical role within a clinical team.
Make a meaningful impact by supporting and advocating for Aboriginal and Torres Strait Islander patients and families, ensuring culturally safe care.
Position Classification: Aboriginal Health Worker
Remuneration: $31.52 - $45.57 per hour
Hours Per Week: 38
Location: Blacktown & Mount Druitt Hospital
Where you'll be working
Western Sydney Local Health District (WSLHD) is responsible for providing primary and secondary health care for people living in the Auburn, Blacktown, and The Hills Shire, Holroyd and Parramatta Local Government Areas (LGAs) and tertiary care to residents of the Greater Western Region. We are committed to our vision of 'better health services for the people of western Sydney and beyond'. and to the delivery of health care or related services in line with our core values of collaboration, openness, respect, and empowerment.
What you'll be doing
The purpose of the Aboriginal Liaison Officer role is to support patient identifying as Aboriginal and / or Torres Strait Islander and their families / carers whilst receiving care from Blacktown Mount Druitt Hospital. This is a non-clinical role in the clinical environment. The role will provide support, advocacy, referral and liaison whilst clients are receiving care in hospital and assist in the discharge process, including appropriate advocacy for elements of continuity of care such as referral through the Aboriginal Chronic Disease Management Program, and the discharge planning pathway.
The role reports to the Department Head Social Work to enable appropriate supervision and the supported and culturally safe integration of Aboriginal clients through the service, which enables the social and functional elements of care to be best engaged for every client.
How to Apply
Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.
Essential Criteria:
Qualification: Holds or aspires to hold a minimum Certificate III qualification in Aboriginal Primary Health Care or a minimum Certificate III health qualification in the area of care in which the Aboriginal Health Worker works.
- Evidence of Diversity claim: Aboriginal and / or Torres Strait Islander (to be confirmed at interview).
Selection Criteria:
Ability to assess the needs of Aboriginal patients and to advocate on their behalf in the health system.
Ability to establish and maintain effective working relationships with a range of health professionals across the area in working with Aboriginal patients their families and communities.
Knowledge of a range of community based support services and programs to assist Aboriginal patients and their families in addressing their health care needs.
Effective interpersonal skills with a demonstrated ability to develop and maintain relationships with clients.
Understanding of the management of patient complaints and patient privacy and escalation processes.
Competence in the use of databases, electronic documentation, and computer based administrative systems.
Demonstrated skill in the analysis of complex issues, problem solving, formulating new approaches and implementing comprehensive change programs and improvement strategies, including the ability to develop and monitor outcomes.
- Current Class C Driver’s License.
Requisition ID: REQ596675
Applications Close: 24th August 2025
Need more information ?
- Find out more about applying for this position.
- Review the detailed Position Description for insights into role requirements and criteria.
- Explore the selection process, employment checks, outcomes and notifications.
- For inquiries about the role, contact Peter Hogg on [email protected]
People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.
Aboriginal and/or Torres Strait Islander people are encouraged to apply. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/ .
Blacktown hospital car parking allocation model is changing. There is a managed waitlist for parking for new staff commencing at Blacktown Hospital. This does not apply to staff with a disability parking permit.
Please note: A person who is not an Australian citizen or a permanent resident is only eligible for temporary employment for a period not longer than the duration of their current visa or a period not shorter than the duration of the advertised position.
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