Job Purpose
DP World is currently seeking a motivated and results-driven Business Development Manager to join our expanding Contract Logistics team, based in West Melbourne. This key role involves identifying and pursuing business opportunities aligned with corporate goals, managing sales pipelines, preparing and negotiating proposals, and acting as the primary contact for contract logistics sales enquiries. The successful candidate will build and maintain strong customer relationships, contribute to tender writing, provide valuable customer feedback to operational teams, and stay informed on industry trends and competitors. This role also ensures compliance with safety policies and supports the long-term success of the business through effective account transition and retention. Additionally, you’ll leverage your industry network to identify new business opportunities and drive sustainable growth. We currently have a permanent full-time opportunity available.
Key Accountabilities
- Plan and deliver targeted sales activities, lead high-level negotiations, pricing, and contract finalisation to drive profitable deal closures.
- Maintain accurate records, manage customer interactions, and oversee onboarding to ensure excellent customer solutions and satisfaction.
- Generate, nurture, and manage a robust sales pipeline with short, medium, and long-term opportunities aligned to business strategy.
- Track and analyse KPIs, forecasts, and budgets to optimise revenue streams and support strategic sales planning.
- Work cross-functionally to deliver optimal outcomes, inspire teams through conscientious leadership, and support positive conflict resolution.
- Take full responsibility for actions, communicate openly, make sound consensus-based decisions, and prioritise customer needs with agility and responsiveness.
Qualifications, Skills & Experience
- 5+ year’s experience in Sales, Marketing, or Business Development, with proven success in business development and senior-level customer management.
- Degree qualified, with additional business management training considered an advantage.
- Strong knowledge of Supply Chain and Logistics Operating Models, including pricing and rate cards, with 5+ years focused on Contract Logistics sales development.
- Demonstrated ability in customer lead generation, high-retention relationship building, and expanding into new verticals such as freight forwarding.
- Highly organised, capable of managing priorities effectively, performing well under pressure, and skilled in consultative sales and strategic relationship management.
- Committed to quality control policies, accurate record-keeping, and identifying/reporting non-conformance in line with company procedures.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 106,500 employees from 158 nationalities, spanning 73 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. In Asia Pacific, DP World employs more than 7,000 people and has ports and terminals in 18 locations.
We’re rapidly transforming and integrating our businesses - Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.
Supporting equality
We are an equal opportunity employer. We employ and promote based on role requirements, and we select people to roles based on their qualifications, skills, experience and fit with DP World Australia’s culture and values. We strongly encourage persons from non-traditional backgrounds to apply.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.
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