Cancer Support Liaison Officer

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Position Overview:

The Cancer Support Liaison Officer (CSLO) plays a vital role in supporting Aboriginal and Torres Strait Islander people affected by cancer. Working within a culturally safe framework, the CSLO ensures that individuals and families receive appropriate emotional, practical, and cultural support throughout the cancer journey—from diagnosis through treatment and aftercare.

The role involves close collaboration with medical professionals, community organisations, and Aboriginal and Torres Strait Islander communities to facilitate access to services, improve cancer outcomes, and promote culturally appropriate care.

Key Responsibilities

• Provide culturally safe support, information, and advocacy to Aboriginal and Torres Strait Islander clients affected by cancer.
• Assist clients to navigate the healthcare system and connect with appropriate services including oncology, palliative care, social work, transport, and accommodation support.
• Build trusting relationships with clients, families, and carers to ensure individual needs are met respectfully and holistically.
• Liaise with hospitals, general practitioners, specialists, and allied health services to coordinate cancer care.
• Deliver or assist in community education sessions and awareness campaigns around cancer prevention, early detection, screening, and treatment options.
• Contribute to the development of culturally appropriate cancer support resources.
• Maintain accurate and confidential client records in accordance with ACCHO policies and procedures.
• Participate in multidisciplinary care meetings and case reviews as required.
• Work collaboratively with other ACCHO programs, including social and emotional wellbeing teams, chronic disease programs, and health promotion units.

Selection Criteria:

Essential

• Identify as an Aboriginal and/or Torres Strait Islander person (as per Section 50(d) of the Equal Opportunity Act 1984).
• Demonstrated knowledge and understanding of the issues affecting the health and wellbeing of Aboriginal and Torres Strait Islander people, especially in relation to cancer.
• Experience in providing support or liaison services in a health, community, or social work setting.
• Ability to work respectfully and effectively with clients, families, health professionals, and community members.
• Strong communication, advocacy, and interpersonal skills.
• Understanding of client confidentiality, privacy, and professional boundaries.
• Proficient in Microsoft Office and basic record-keeping or client management systems.
• Current driver’s licence and willingness to travel as required.
• Ability to obtain a Working with Children Check and National Police Clearance.

Desirable:

• Experience working with cancer patients or in oncology settings.
• Knowledge of local Aboriginal and Torres Strait Islander community networks and services.

If you’re passionate about making a real difference in the lives of Aboriginal and Torres Strait Islander people affected by cancer, and you value cultural connection, compassionate care, and community, we’d love to hear from you.

Join our dedicated team and be part of something truly meaningful.