Care Coordinator. Permanent Full Time

About the Role

Join our team as a Care Coordinator supporting Aged Care services in Rockhampton and surrounding areas. In this role, you’ll manage referrals, onboard new clients, and adapt care plans to meet changing needs. You’ll coordinate home visits and work closely with clients and their families to deliver person-centred support.

You will help to improve day-to-day operations by refining systems and ensuring high-quality service delivery. Your work will ensure clients feel supported and valued while contributing to the ongoing growth of our aged care programs.

This is a Permanent Full-Time position based in our Rockhampton office, with some travel required to clients' homes across the region, including Yeppoon. This is a rewarding opportunity for someone with Aged Care experience that is passionate about making a meaningful difference in the lives of older Australians.

Key Responsibilities

• Undertake comprehensive client assessments to develop client profiles and care plans in collaboration with the client/representative and other relevant stakeholders
• Ensure care plans are monitored and reviewed on a regular basis to align with the changing needs of clients, including regular client home visits
• Monitoring the clinical risks and needs of a client, ensuring referral pathways are established for the safety of our clients
• Collaborate effectively with internal stakeholders to ensure clients’ needs are met including our Rostering, Practice and Workforce teams
• Develop strategies and/or broker services which will address the identified needs of Aboriginal and Torres Strait Islander clients in consultation with families and communities
• Represent Life Without Barriers at external forums and meetings, promoting the organisation within the community

Skills & Experience

• Demonstrated Aged Care or other clinical case management experience
• Understanding of Aged Care funding and service delivery
• Confidence in utilising a variety of technology including mobile devices and computers
• Proficiency with Microsoft Office, Outlook and database systems
• Ability to effectively build relationships with diverse stakeholders
• Strong communication skills and confidence in delivering training
• Ability to multi-task and work autonomously in a fast paced environment
• A current unrestricted Australian Drivers Licence, reliable vehicle and a willingness to travel

About the Organisation

Enhance the lives of older Australians by joining the Life Without Barriers team. Guided by every client’s individual needs and interests, our personalised in-home Aged Care services focus on empowering every person to maintain their home comforts, health, and connections within their community.

Life Without Barriers is a leading social purpose organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers. Join a community of people dedicated to breaking down barriers.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

Benefits

• Thorough induction and onboarding program
• Career pathways across a national organisation
• Attractive remuneration package with a monthly rostered day off (Think 12 extra long weekends a year!)
• Up to $15,900 of your annual salary tax-free through Salary Packaging, increasing your take-home pay
• Access to Fitness Passport benefits

Successful candidates will be required to clear probity checks including National Criminal History Record Check and complete an Aged Care Statutory Declaration.

How to Apply

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For any enquiries, please contact Rianne Gifford at [email protected]

Candidates with disabilities who require adjustments to the recruitment process or the application form in an alternate format can visit https://www.lwb.org.au/careers/ for information on our access and inclusion work and how to contact us directly.

Applications close at midnight on Wednesday 3rd of September 2025