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Are you the steady hand in a storm?
We are seeking a compassionate, resilient and purpose-driven Therapeutic Case Manager to champion the wellbeing of children and young people in our foster care program. This isn’t just case management it’s transformational work, grounded in trauma-informed practice, deep cultural respect, and a belief in every child’s potential to heal and thrive.
This is more than a job.....
As a Therapeutic Case Manager, you will support and stand beside children and young people who have experienced significant trauma, walking with them through some of life’s most challenging moments. You will work within a deeply supportive, trauma-informed team that believes in healing, resilience, and the power of human connection. Every care plan you shape, every carer you support, and every transition you guide has the potential to change a lives forever. If you are driven by purpose, grounded in empathy, and ready to make a lasting impact this is where your work truly matters.
What You’ll Do:
- Provide specialist case management to children and young people with complex needs.
- Co-create therapeutic care plans with carers, Therapeutic Specialists & multi-disciplinary teams.
- Lead transitions with empathy and focus on long-term stability and permanency.
- Support, guide, and reflect with foster carers managing high-needs cases.
- Drive cultural safety and inclusivity for Aboriginal, Torres Strait Islander and CALD children.
- Build collaborative relationships with internal and external stakeholders.
- Contribute to service development, continuous practice improvement, and reporting.
What You Bring:
- A heart for trauma-informed, child-centred work.
- Relevant qualifications in Social Work, Psychology, Youth Work or similar.
- Experience working with children, carers, and families in complex care environments.
- Strong understanding of child protection, therapeutic models, and cultural competence.
This is a Permanent position with flexible EFT based in our Southern program.
Key Selection Criteria:
To be successful in this role, you will have:
- Appropriate tertiary qualifications.
- Professional casework skills, including knowledge of LAC and CIRSSP/CRIS.
- Sound professional knowledge and theory base.
- Ability to participate collaboratively and constructively within teams of peers, staff, and other stakeholders, as well as initiative and effective personal judgement when working alone.
Please address the full Key Selection Criteria outlined in the PD as part of your application.
For a full listing please view the Position Description at the bottom of this page.
For Seek applicants, the Position Description will be available when you click 'apply'
For more information, please contact:
Bianca Zan at [email protected]
Our offer:
- Generous Salary Packaging (helps increase your take home pay)
- Ongoing Career Development, Education and Training
- Employee Assistance Program – free and confidential counselling, coaching and emotional support for work and personal challenges
- Click HERE to find out more about becoming a member of the MacKillop Family Services team and what further support we have to offer our employees.
You must have a:
- Valid and current Driver’s Licence;
- Satisfactory Criminal History Check (paid for by MacKillop);
- Valid Employee Working with Children Check;
- Valid and current NDIS Workers Screening Check (for risk assessed / client facing roles). MacKillop can assist successful candidates with their application.
Our Commitment:
MacKillop celebrates and draws strength from diversity and respects the dignity of all people. Every person at MacKillop has the right to be safe and to be treated justly. We value every person’s ability, cultural or linguistic backgrounds, ethnicity, sexual orientation, gender identity, gender expression, intersex status, relationship status, religious or spiritual beliefs, socio-economic status, and age.
It is our goal that MacKillop Family Services continues to evolve as a culturally safe, culturally competent, and welcoming organisation to Aboriginal and Torres Strait Islander children, young people, families, and communities.
Aboriginal and Torres Strait Islander people are strongly encouraged to apply for this position.
Shortlisting for this position may commence immediately so please submit your application as soon as possible.
