Change Manager

We're Hiring! Change Manager - Melbourne

At NRI, we don't just deliver technology—we deliver transformation. Backed by global reach and local expertise, we partner with clients to provide end-to-end digital solutions that drive innovation and business success.

We're seeking a Change Manager to join our team on a permanent basis, based in Melbourne. This role will see you leading change initiatives across major programs, with a preference for candidates who bring experience in Financial Services or Customer Service transformation projects.

As a Change Manager at NRI, you will:

• Lead change initiatives: Shape and deliver organisational change management strategies that ensure adoption and real business impact.
• Engage stakeholders: Build strong relationships at all levels, influence decision-making, and manage expectations throughout the change lifecycle.
• Drive communications & engagement: Design and deliver communications plans that connect people to purpose, foster buy-in, and reduce resistance.
• Support training & capability uplift: Develop and coordinate training and knowledge-transfer initiatives that equip teams for success.
• Embed change: Establish measures for success and ensure benefits realisation through sustained adoption.
• Partner for success: Work closely with project and program managers to align change initiatives with delivery outcomes.

We're looking for someone with:

• Proven experience as a Change Manager on medium to large-scale transformation projects.
• Financial Services or Customer Service transformation experience (highly regarded).
• Strong stakeholder engagement and influencing skills across business and technology teams.
• Demonstrated ability to design and deliver change strategies, communications, and training.
• Familiarity with change management frameworks and tools (e.g. PROSCI, ADKAR) is desirable.
• A collaborative, people-first mindset with the ability to work across complex, fast-paced environments.

Why Join NRI? At NRI, you'll be part of a people-first, client-focused culture with the scale to deliver enterprise transformation and the agility to innovate locally. You'll have the platform to work on significant projects, shape change journeys, and make a lasting impact—for clients, teams, and the wider industry.

If you're an experienced Change Manager with a passion for driving meaningful transformation, this is your opportunity to join NRI and deliver real business value.

Apply today or connect with us to learn more.