General information
Name Chief Engineer Site / Location Melbourne Support Centre Ref # 12374901 Entity Australia Post Opening Date 22-Aug-2025 Suburb Richmond Work Type Permanent Full TimeDescription & Requirements
Help us deliver a better tomorrow
Australia Post is delivering for all Australians. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.
About the opportunity
As we continue to embark on our transformation journey, modernising and scaling our engineering function is critical. We are thrilled to create our inaugural Chief Engineer (Head of Software Engineering) position at AusPost. This pivotal senior leadership role leads the strategic evolution of Australia Post’s software engineering capability, championing innovation, excellence, and transformation across the enterprise. As the architect of our core shared platforms and engineering practice, the Chief Software Engineer drives the delivery of scalable, high-impact digital solutions that power our business and elevate customer experience.
What you’ll deliver with us
You will be responsible for leading and mentoring a large multidisciplinary team of software engineers, promoting best practices, continuous learning, and a culture of excellence across the enterprise. Along with this you will also;
- Define and govern engineering patterns, practices, systems, and tools to ensure consistency, quality, and efficiency across all software development teams.
- Lead the engineering of core shared platforms, ensuring they are robust, scalable, and reusable to support multiple business units and applications.
- Provide thought leadership in software engineering, including collaborating with AP Labs on technical innovation, research, and the adoption of emerging technologies.
- Drive the use of AI and automation across the full Software Development Life Cycle (SDLC), from requirements gathering and design to testing, deployment, and maintenance.
- Own Developer Experience holistically, including standardisation and management of modern CI/CD pipelines and developer tools, ensuring robust, secure, and repeatable software delivery.
- Oversee the design, development, and deployment of software applications and shared platforms, ensuring alignment with enterprise architecture, security standards, and business requirements.
- Monitor and optimise software performance, reliability, and scalability, while managing technical debt and legacy system modernisation.
- Establish metrics and KPIs to measure engineering productivity, quality, and innovation, reporting on progress to executive leadership.
You’ll also
- Propose and lead the discovery and trialling of impactful solutions that drive business value and delight our customer with innovative, market leading customer experiences.
- Showcase to the business and customers new technology and ideas to promote new experiences and different ways of working.
- Provide clear and compelling communication of Engineering initiatives to executive, business, and technical audiences.
- Develop executive-ready artefacts, white papers, and strategic proposals.
About you
You are a visionary leader with deep technical expertise and a passion for modern engineering. You’ll cultivate a high-performance culture, embed cutting-edge technologies—including agentic AI—and spearhead automation and modernisation initiatives that unlock agility and operational efficiency. Collaborating across functions, you’ll ensure consistency, resilience, and future-readiness in everything we build.
You’ll also need
- Excellent people leadership skills with ability to bring direct/ indirect teams on a journey.
- Strong commercial acumen and ability to translate engineering outcomes to business value.
- Confidence to present and influence senior leadership.
How we’ll deliver for you
* Inaugural appointment, with ample opportunity for impact across the enterprise
* Be part of a modernisation and transformation success story
* Join an outcomes driven organisation with a fantastic team culture
We’re delivering together
At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.
We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees.
We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace. If you have any questions about accessibility, please contact our Diversity & Inclusion team on [email protected].
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