Changing Lives, Transforming Careers
At Amplifon, we’re more than a company. As the Global Leader in hearing care, we combine cutting-edge solutions with a personal touch to create unforgettable experiences for our customers.
With a shared vision to empower people and push boundaries, we thrive in a culture built on care, collaboration, and impact. Here, your work fuels innovation, growth, and a purpose that resonates far beyond the ordinary.
Join us and shape a future where sound connects, inspires, and transforms lives.
Life at Amplifon:
Working at Amplifon gives you the chance to make your voice heard, build strong working relationships, and create your own tailor-made career.
Here, you’ll find all the support, tools, and opportunities you need to grow, whether it’s through our top-class development programs or by taking on projects in other parts of the world. And your colleagues will be there to motivate and inspire you every step of the way.
Role Overview
Reporting to the Country Retail Training Manager, the Client Advisor drives and keens to share the wealth of experience, to join our Training Team.
The ideal candidate should be able to up-skill our CA Team using their superior diary management and appointment activation skills.
Key Responsibilities
- Deliver Client Advisor coaching programs
- Ensure best practices in customer service are followed in all clinics
- Consistently monitor and evaluate training delivered
- Prepare training plans for identified areas of improvement
- Train through a variety of methodologies including e-learning, online and face-to-face sessions
- Conduct induction programs for new joiners
- Administer on-the-job training
- Develop and update training modules
About you
- Completion of year 12 or equivalent
- Worked as Client Advisor minimum 1 year
- Have a passion for training and service excellence
- Be confident in public speaking
- Have knowledge of MS Office Suite
- Ability to travel interstate and drivers license
- Be highly organised and deadline driven
- A proven CA with the ability to deliver results
- Applicants must be based in Metro Location
Putting People First
One of the ways we amplify careers is by helping our people achieve their full potential. We do so by providing constant constructive feedback and training opportunities that empower our people to excel.
In addition, if you’re ready to put in the hard work, we’ll make sure your dedication and achievements are recognised.
Ready to take the next step in your career? Amplify your purpose with Amplifon!
As an employer that embraces Equal Opportunity and promotes inclusion and diversity, we encourage people of all ages and backgrounds to apply.
