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Client Services Officer - New South Wales Supreme Court

NSW Department of Communities and Justice
$75,728 - $82,329 a year
New South Wales
Full time
2 days ago
Division: Courts Tribunals and Service Delivery
Location: Sydney, NSW, AU, 2000
Req ID: 76421

Location: Sydney
Employment Type: Ongoing full time
Salary: $75,728 to $82,329 pa. plus, employer superannuation contribution and annual leave loading.

Your Role

Join the Supreme Court of NSW and play a key role in supporting the delivery of justice. This is a great opportunity to contribute to the efficient operation of one of the state’s most prestigious courts, providing high-quality client services in a dynamic and fast-paced environment.

What You’ll Do

As part of the Supreme Court Registry team, you will:

  • Provide clerical and administrative support to ensure smooth court operations.
  • Respond to routine client enquiries and manage data entry and records.
  • Prepare court files and process documents including subpoenas, exhibits, and outcomes.
  • Liaise with judiciary, legal professionals, and other stakeholders to uphold service standards.
  • Adapt to work across different jurisdictions and support improved work practices.

You’ll work as part of a collaborative and professional team committed to delivering excellent client service in a high-volume, high-profile environment.

What We’re Looking For

  • Strong literacy and numeracy skills with attention to detail.
  • Ability to provide accurate, timely and consistent information in a busy environment.
  • Commitment to customer service and working collaboratively with others.
  • Adaptability and initiative in responding to changing priorities and court requirements.

Download the Role Description

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply - you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

  • A challenging and rewarding career

  • Flexible, autonomous work environment

  • Competitive pay and conditions

  • Training and development opportunities to build and maintain capabilities

  • Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

Work that Really Matters.

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Ready to Join Us?

Click apply, attach an up-to-date resume (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the target question below with a brief outline on how you meet the requirements of the role:

Question: Describe a time when you had to manage multiple tasks or priorities at once? How did you ensure accuracy and maintain service standards?

Applications Close 7th August 2025 at 11:59pm AEST.

Got a Question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Daniel at [email protected]

If you have any questions about the application process or would like to request a recruitment adjustment (for example submitting your application in a different format), please call Dean on 02 9765 3526 or email the recruiter

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit.

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

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