Clinical Services Team Lead

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Wirraka Maya Health Services Aboriginal Corporation is an Aboriginal Community Controlled Health Service designed to ensure our clients' journey through the health system meets their medical, health, social and cultural needs with a vision that Aboriginal and Torres Strait Islander people in the Pilbara have the opportunity to live a health life, with access to culturally appropriate, holistic primary and allied healthcare; social and emotional wellbeing services and education.

Wirraka Maya Health Service Aboriginal Corporation is seeking a dedicated and experienced Clinical Services Team Lead to join our Clinic department in South Hedland. As a key member of our team, the successful candidate will play a crucial role in delivering high-quality clinical services within the community.

Responsibilities:

• Supervision & Leadership

  • Provide clinical support and guidance to nurses, Aboriginal Health Practitioners, and clinical staff.
  • Lead problem-solving in clinical operations and manage staff performance.
  • Facilitate effective teamwork and ensure compliance with clinical policies.

• Service Coordination & Quality Improvement

  • Oversee recall management, clinical consumables procurement, and Medicare billing.
  • Ensure adherence to WMHSAC standards, RACGP, and QIC accreditation requirements.
  • Lead risk management and incident response within clinical services.

• Education & Training

  • Identify staff training needs and coordinate in-house and external education.
  • Work with Health Promotion to develop client education materials.

• Data & Reporting

  • Manage clinical data collection and reporting for funding purposes.
  • Ensure timely submission of reports and maintain compliance with accreditation standards.

• Health & Safety Compliance

  • Enforce infection control policies and conduct training.
  • Maintain a safe working environment following health and safety regulations.

Desired Skills and Experience

Essential:

• Management/Leadership qualification and/or 4+ years experience in clinical leadership (Primary Health Care setting).
• Strong clinical skills and experience in people management.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Word, Excel, and willingness to learn health software.
• Valid driver’s license.

Desirable:

• Experience in community, remote, or Aboriginal health settings.

The ideal candidate will have proven leadership skills in a clinical setting, excellent communication abilities, and a passion for making a positive impact on community health. This is an exciting opportunity for an individual looking to take on a challenging yet rewarding role within our organisation. This position is offered on a Permanent - Full Time basis. If you are ready to make a difference in Indigenous healthcare and possess the necessary skills and experience, we encourage you to apply.