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Collections & Hardship Officer

ACS Asset Management
$55,000 - $75,000 a year
City of South Perth, Western Australia
Full time
1 week ago

Are you a talented negotiator with a genuine passion for delivering exceptional customer service? Do you have proven experience in collections and a knack for resolving outstanding accounts efficiently?

We’re seeking a dedicated Collections Specialist to join our dynamic team!

We’re looking for someone who is:

✅ Friendly, upbeat and approachable

✅ Proven experience in collections, debt recovery, or a similar role

✅ Confident speaking to people (on the phone) while securing payments.

✅ Organised and detail-oriented

✅ Excellent customer service skills, especially in managing sensitive financial discussions.

✅ Excellent negotiation and persuasion abilities to achieve payment commitments.

✅ Tech-savvy and comfortable using computers/systems

✅ A go-getter who takes initiative and gets things done

✅ Reliable, efficient, and a team player

This role is perfect for someone truly passionate about helping customers. Don't miss this opportunity—apply today and advance your career in collections!

Job Type: Full-time

Pay: $55,000.00 – $75,000.00 per year

Schedule:

Work Authorisation:

Work Location: In person

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