Community Life Manager

Inspire Change. Elevate Lives. Lead with Heart.

About the Role

“Step into a role where leadership meets purpose, and every day is an opportunity to create meaningful impact”

Community Vision is on the lookout for a passionate and driven Community Life Manager to lead service delivery and customer engagement across both North and South Perth. This is more than a leadership position — it's a chance to guide, influence, and elevate the lives of individuals by driving person-centred, high-quality supports that align with the NDIS and Aged Care Standards.

As a growing, not-for-profit organisation, Community Vision is built on compassion, innovation, and a bold commitment to inclusion. Our purpose is simple: to empower people to live life their way — connected, supported, and independent.

If you're ready to lead with heart, think strategically, and be part of a team that’s shaping the future of community care in WA — we want to hear from you.

In this role, you will:

• Drive person-centred excellence by leading strategic initiatives across your region that elevate service quality, customer satisfaction, and individual outcomes.
• Inspire and grow a high-performing team of Support Workers, nurturing a positive and inclusive culture where every team member feels empowered to deliver care that truly matters.
• Advocate passionately for customers and their families, ensuring their voices are heard and respected in every decision about supports tailored to their unique needs, goals, and preferences.
• Work alongside customers, families, and community networks to deeply understand personal goals, preferences, and needs — tailoring services that support both independence and connection.
• Contribute to smarter service delivery by supporting the development of insightful reports that help shape strategic decisions and create lasting improvements in the customer experience.
• Build strong, meaningful partnerships with community groups, referral networks, and funding bodies that open doors to new opportunities for those we support.
• Design and deliver community-based programs that foster inclusion, wellbeing, and active participation — ensuring every customer feels valued, capable, and supported.

Key Requirements

To be successful in this role, you will bring:

• Experience in case management and service delivery within the Aged Care, NDIS, or similar sectors.
• Demonstrated leadership and team management capabilities, with a focus on performance and culture.
• Excellent communication and interpersonal skills, with the ability to build rapport across diverse stakeholders.
• Proven ability to manage competing priorities, problem-solve, and meet deadlines.
• Understanding of safety and risk management in a human services context.
• Current driver’s licence and comprehensive car insurance.
• Up-to-date flu vaccination, NDIS Worker Screening Check, and National Police Clearance (or willingness to obtain).
• Relevant tertiary qualification in Nursing (EN), allied health, human services, or case management and a Strong knowledge of Aged Care reforms and Quality Standards would be highly regarded.
• Current First Aid Certificate or be willing to achieve it.

Desirable Attributes

• Leads with integrity and compassion, creating a supportive team culture that places people at the centre of every decision while driving service excellence.
• Combines strategic insight with practical, on-the-ground understanding to ensure services are both impactful and sustainable.
• Thrives in a collaborative environment, actively seeking opportunities to innovate, improve systems, and contribute to organisational growth.
• Demonstrates a deep commitment to empowering individuals, recognising the unique strengths and goals of every customer while ensuring services meet evolving community needs.

What We Offer

At our core, we believe in nurturing a workplace where you truly belong. Here’s how we support you every step of the way:

• Enjoy flexible work arrangements designed to help you balance your professional and personal life with ease.
• Thrive with guidance from a caring and experienced leadership team who are here to support your journey.
• Take advantage of our Employee Assistance and Wellbeing Program, because your health and happiness matter to us.
• Grow your skills and career with exciting opportunities for professional development tailored just for you.
• Be part of a vibrant, inclusive community where your unique contributions are celebrated and valued every day.

We can’t wait to welcome you!

Apply Now

To apply, please submit your CV along with a cover letter addressing your suitability for the role and your interest in working with Community Vision.

For more information about our services or this opportunity, please contact us at [email protected] or visit our website: www.communityvision.asn.au.