General information
Name Compliance & Payments Analyst Site / Location Melbourne Support Centre Ref # 12371517 Entity Australia Post Opening Date 01-Jul-2025 Suburb Richmond Work Type Permanent Full TimeDescription & Requirements
Help us deliver a better tomorrow
Australia Post is delivering for all Australians. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.
About the opportunity
Reporting to the Senior Manager of Commercial Pricing and Analysis, this role plays a key part in supporting the effective execution of audit and payment operations. You’ll contribute to compliance efforts, audit remediation, and continuous improvement of payment processes across the business.
As Compliance & Payments Analyst, you will work closely with the Compliance & Payments Manager to help drive risk mitigation and governance outcomes. You’ll also collaborate with the Commercial & Pricing Analyst to ensure financial accuracy aligns with strategic commercial goals.
This role can be based from Melbourne or Sydney.
What you’ll deliver with us
- Work with the Compliance & Payments Manager to identify audit findings, compliance gaps, or outdated policies.
- Support the development of structured remediation plans with clear ownership, timelines, and actions.
- Ensure plans are aligned with audit expectations and endorsed by accountable GMs.
- Conduct regular policy reviews (e.g. invoice approval thresholds, payment protocols).
- Work closely with the Commercial & Pricing Analyst to ensure project designs consider pricing structure, payment terms, and financial flows.
- Collaborate with the Commercial & Pricing Analyst to identify and resolve billing or invoice discrepancies.
About you
You’re someone who thrives in a dynamic environment and enjoys staying busy, always ready to step in and support where needed. You’re naturally curious and constantly looking for ways to improve processes. Detail-oriented by nature, you take pride in getting things right and your strength lies in operational execution and your willingness to learn, grow, and collaborate.
You’ll also need
- Proven experience in developing and managing audit processes and report delivery.
- Proven experience gathering, reviewing, conducting and supervising, audit information gathering and interview response management.
- Preparing recommendations and corrective measures relating compliance, risk and audit related functions
- Working knowledge of technical data management across complex interdependent systems.
How we’ll deliver for you
- Join one of the most culturally and linguistically diverse workforces in Australia, where we’re all ages, genders and come from all walks of life.
- We deliver on our values of Trust, Inclusivity, Empowerment and Safety every day. They’re the TIES that bind our team together.
- Immerse yourself in the AP Way – where every single team member partakes in a learning module to help understand the vital role we play in delivering on our strategy and purpose.
We’re delivering together
At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.
We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees.
We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace. If you have any questions about accessibility, please contact our Diversity & Inclusion team on [email protected].
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