Summary
Jefferies is seeking an exceptional Corporate Receptionist to join our front of house team in Sydney. Jefferies is a leading global, full-service Investment Banking and Capital Markets firm.
The Corporate Receptionist provides exceptional high-end service to clients, answers incoming client phone calls, manages the hosting of client meetings and coordinates meeting room and facilities requirements.
This is an exceptional opportunity to work in a high-end environment.
Primary Responsibilities
- The full range of corporate reception responsibilities to clients and staff at a superior level
- Greet all guests at reception in a welcoming professional manner
- Answer incoming phone calls and direct to the appropriate contact
- Manage meeting room calendars to ensure that all meeting room requests are responded to and accommodated
- Coordinate meeting requirements (agenda, materials, catering and IT) and set up meeting rooms.
- Provide front of house service, including coffees for client meetings
- Organise catering for client meetings
- Manage incoming and outgoing mail/courier requirements
- Ensure the reception area, meeting rooms and boardroom are presentable at all times
- Ensure the back of house kitchenettes are stocked and tidy
- Manage all incoming and outgoing mail, including couriers
- Make bookings and reservations for staff
- Manage the security passes for staff and guests
- Ad hoc administrative support, including expense claim reimbursement processing
- Assist with general resource management tasks and marketing tasks
- Assist with day-to-day facilities services and tasks
Required Background
- At least three years’ experience in a premium service environment including as a Corporate Receptionist, luxury 5-star hotel Receptionist, in a premium fine dining restaurants as a host or airlines.
- Experience in engaging and building rapport with VIP clients as well as the ability to engage with and develop relationships with a diverse range of people
- Comfortable working in a fast paced and dynamic environment
- Able to manage calls and relay messages
- Proactive with great initiative and passion for owning your responsibilities and delivering high quality support
- Able to maintain high levels of cleanliness for the front of house
- Ability to multitask and prioritise tasks
- Ability to handle sensitive information with the utmost discretion and confidentiality.
- Practical, organised and level-headed
- Professional demeanour and appearance
- Good understanding of Microsoft suites including Outlook, Excel and Word
- Whilst not essential for the role, tertiary qualifications would be highly regarded
Benefits
- Above market salary plus super
- Discretionary bonus
- Private medical insurance
- Employee referral rewards
- Employee assistance program
- Premium modern corporate offices
This position is full-time permanent, Monday to Friday from 8.30am to 5.30pm with some early morning and after-hours requirements to attend to client meetings.
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