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Customer Operations Administrator

Nu-Pure
$63,706 - $80,666 a year
Gold Coast City, Queensland
Full time
1 day ago

About Us:
Nu-Pure Beverages is Australia's largest and most innovative healthy hydration company. With a strong commitment to sustainability, exceptional product quality, and a growing national footprint, we're proudly Australian-owned and on an exciting growth journey.

We create a positive, people-first workplace where you'll be supported, encouraged to grow, and recognised for your contribution.

About the Role:
We are looking for a full-time Customer Operations Administrator to join our team at Stapylton. In this essential role, you'll provide administrative support, process customer orders, and help deliver outstanding customer service, working closely with our commercial and logistics teams.

Key Responsibilities:

  • Accurately enter and process customer orders

  • Maintain up-to-date customer records and order data

  • Collaborate with internal teams to meet delivery timeframes (SLAs)

  • Proactively advise customers on delivery updates or changes

  • Handle complaints with empathy and professionalism

  • Support the Customer Operations Supervisor with admin tasks

Why You'll Love Working with Us:
Supportive Team Environment - Work in a collaborative and down-to-earth team that values respect and teamwork
Career Development - Opportunities to grow and progress within a fast-paced, growing company
Positive Culture - We celebrate wins, value ideas, and foster a workplace where people enjoy coming to work
Australian-Owned Success Story - Be part of a local company with national impact
Employee Perks - Enjoy regular company events, recognition programs, shout-outs, and birthday celebrations
Stability & Purpose - Full-time hours with long-term career potential in a thriving industry

What We're Looking For:

  • Friendly and confident communicator

  • Strong attention to detail and accurate data entry

  • Organised and proactive, with the ability to juggle tasks

  • Experience using Microsoft Excel, Outlook, and ERP systems

  • Previous experience in admin or customer service (ideal but not essential)

  • A team player who brings a positive attitude to work

Ready to Apply?
Click Apply Now, or to apply directly, please visit our careers page at nu-pure.springboard.com.au

Have Questions?
Reach out to [email protected] - we're happy to chat.

Join Nu-Pure Beverages and be part of something refreshing!

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