Our client is a manufacturer and distributor of high-quality attachments for construction equipment OEM's and dealers.
The business is seeking the services of an onsite Customer Service Representative based in their National headquarters in Wacol, Brisbane.
Previous experience within a heavy equipment dealership as a sales/parts coordinator or administrator would be highly advantageous and an ability to communicate directly with customers via phone or email is a must have for this role.
In this role you will be trained, mentored, and coached as required, with possibilities of advancement.
Working for a winning brand is extremely rewarding in this outstanding company where the key decision makers will know you by name.
This operation has a prestigious office with main street presence plus on-site parking.
A generous base salary paid weekly for the right applicant, plus potential annual bonus.
Benefits for the candidate:
Become a key member of a small but dynamic team.
Modern and comfortable premises.
Potential to grow with the business.
Flexibility and work life balance.
Ongoing training and mentoring.
Recognized Brand.
Potential for advancement - the company has a network around Australia and New Zealand and is growing.
Key responsibilities:
Be the first point of contact Nationally, for walk ins, telephone, online and email enquiries.
Understand and define customer needs and direct them to the appropriate part of the business.
Generate quotations as required, send to clients, follow up and close.
Support the Sales Manager and Territory Managers to ensure they maximize their time on the road.
Use of CRM, ensuring client data is accurate and up to date.
Processing customer orders, monitor and communicate as required.
Assist with large projects, proposals and tenders.
Research and cold calling of end users to introduce the company using CRM and online searches to identify prospects.
Required competencies, personal skills and experience:
Excellent written and verbal communication skills.
Strong planning, time management and organization skills.
Proficiency in the use of Microsoft Excel, PowerPoint, Word and CRM software.
The Ability to work independently and autonomously in an efficient and organized manner.
Absolutely trustworthy and dependable.
A strong ability to perform successfully within a team and to contribute to the team’s overall success.
A strong work ethic with an honest, friendly and reliable attitude.
A Background in Sales Administration/Coordination within a heavy equipment dealership would be highly desirable.
If you have a background in Internal Sales, Sales Coordination or Administration, then definitely hit the APPLY Button and also call our Lead Recruiter announcing your interest.
Enquiries in the first instance can be made to our Lead Recruiter, George Manolis on 0418 436 743
Job Types: Full-time, Permanent
Pay: $77,000.00 – $78,000.00 per year
Schedule:
- Monday to Friday
Experience:
- Customer Service: 2 years (Required)
Work Authorisation:
- Australia (Required)
Work Location: In person
Expected Start Date: 28/06/2025
