Are you detail-oriented with excellent written English skills? Would you like a flexible remote role that lets you work your own hours — as long as tasks are completed by 9am the next day?
We're a small but fast-growing debt collection agency based on Sydney’s North Shore, working with major banks, law firms, and national agencies. We’re looking for a reliable Data Entry Assistant to help process and refine written field reports submitted by our agents, and upload them into client systems.
About the Role
Your main responsibilities will include:
- Reviewing field agent updates (written reports)
- Editing for grammar, clarity, professionalism, and compliance
- Cross-checking the update against internal instructions and legal requirements
- Uploading the final version to our client portals or internal systems
Don’t worry if you haven’t worked in debt collection before — we’ll provide full training, including on relevant legislation and what to look for in a compliant update.
What We’re Looking For
You must:
- Have excellent written English — strong grammar and attention to tone are essential
- Be detail-oriented and able to spot inconsistencies or vague language
- Be self-motivated — this is a remote role with minimal supervision
- Be comfortable using online systems (basic technical skills required)
You do not need prior debt collection or legal experience — just a willingness to learn and a commitment to accuracy.
Hours and Flexibility
- Work from anywhere
- Choose your own hours
- Just ensure that updates are finalised and uploaded by 9:00am the following day
We expect this role to suit someone looking for 20-25 hours per week, with potential for growth as we expand. Perfect for those juggling study, freelance work, or family responsibilities.
Pay Structure
- Base Rate: Starting from $30 per hour, paid weekly or fortnightly
- Performance Bonus: Additional bonuses available based on key performance indicators (KPIs)
KPIs will include:
- Number of updates processed per hour (productivity)
- Compliance rate (accuracy and adherence to client and legal standards)
- Other quality and consistency metrics (to be finalised during training)
We believe in rewarding quality work. If you're efficient, consistent, and produce clear, compliant updates, you'll have the opportunity to earn well above base rate.
Opportunity for Growth
For the right candidate, there is potential to expand the role beyond data entry into other parts of the business, including:
- Collections support — assisting with follow-ups and tracking outcomes
- Liaising with field agents — helping clarify updates and instructions
- Client communication — managing file queries or update submissions
- Compliance and quality control — assisting with internal audits and standards
- AI-assisted workflows — supporting the rollout of automation tools
- Admin support — helping streamline internal processes
This expansion is entirely optional and can be tailored to your interests and availability. We're a growing business and are keen to invest in people who want to take on more responsibility over time.
Job Types: Part-time, Casual
Pay: $30.00 – $35.00 per hour
Expected hours: No less than 20 per week
Benefits:
- Work from home
Supplementary Pay:
- Performance bonus
Work Authorisation:
- Australia (Required)
Work Location: In person
