Event Operations Manager

Brave, bold, and bursting with energy, Crystalbrook Vincent is a five-star Hotel located in the vibrant Howard Smith Wharves. We are locally integrated with an environmentally conscious approach, and we embrace a love for art with contemporary design, sophisticated entertainment, luxury accommodation, radical events and stunning dining experiences.

Our beautiful Conference and Events spaces, overlooking the Brisbane River, are the perfect setting for productive meetings and unforgettable social events.

The Role:

We are on the hunt for a dynamic and experienced Events Operations Manager to lead the Events team at Crystalbrook Vincent in Brisbane! If you are a natural leader, have a passion for Food & Beverage and a knack for creating unforgettable guest experiences, we want you to join our team.

You will report directly to the Food and Beverage Manager, working alongside an ambitious team who are all about crafting extraordinary experiences for our guests. This role will oversee our conferences and events ensuring they are nothing short of spectacular whilst boosting revenue, crafting memorable moments and building strong relationships with everyone who walks through our doors.

About You:

Our exceptional award-winning venues thrive with personality and gastric delights to suit every taste. You will lead our amazing team of collaborators to elevate our guest's experience to ensure we are always the venue of choice.

You will be excited to showcase the following skills/attributes:

• Proven experience managing or supervising conference and event operations in a hotel setting.
• A current QLD RSA Certificate
• Availability across a 7-day roster - AM and PM shifts
• A confident, engaging, guest focused personality with a passion for delivering memorable experiences
• Natural leadership skills with excellent interpersonal and communication skills
• Superb time management and organisation skills - you are a master of prioritisation!
• Success in delivering profit and controlling costs

The Benefits:

You will work with exceptional people in a supportive, diverse and passionate environment in this vital position within Crystalbrook Vincent! You will enjoy a flexible range of benefits that include:

• A market leading 50% F&B discount across all Venues
• $99 Room rates and a generous friends and family discount
• Lifestyle benefits including extra leave and earth advocacy days
• Green future - we are committed to enhanced sustainability practices
• Dedicated Internal Mobility Programme and reward scheme
• Online learning, career enhancement and development plans
• Personalised employee support network
• Regular service recognition and team events

Crystalbrook Collection is an award-winning hotel development and management company, proudly showcasing Australia's newest portfolio of distinctive upscale hotels, restaurants and bars where differences are applauded. In just six years, we own and manage luxury hotel assets worth over AU$1 billion across NSW and QLD. Our growth trajectory continues with exciting plans for new hotels in Adelaide and Canberra, along with ambitions for further expansion both in Australia and Internationally.

Our environment is dynamic and entrepreneurial, we are focused on crafting exceptional customer experiences that reflect the individuality of people within each of our locations. We are passionate advocates for equality and diversity and welcome individuals to apply through the link provided.

Ready to make an impact? We look forward to hearing from you!