Description
We're looking for a sharp, proactive Executive Assistant to join Contour in a newly-created role supporting both Co-Founders. As a trusted right (or left!) hand, you’ll play a key part in streamlining operations, managing fast-moving priorities, coordinating internal events, and leveraging smart tools (including AI) to boost efficiency. If you love bringing order to chaos, thrive in high-growth environments, and want to work side-by-side with visionary leaders, this is your opportunity to make a real impact at a business reshaping education.
Who are we
We empower students and their studies by providing an ecosystem of highly effective tutoring, resources and support. We run weekly small-group tutoring sessions at our in-person campuses, presented by young and experienced tutors that teach in a simple, intuitive and engaging way. We also supplement these sessions with weekly workshops, complimentary 1-on-1 support and a learning portal with a comprehensive suite of resources and practice material to help students master their subjects.
Over 8,000 students and 250+ team members have joined Contour Education since our founding in the beginning of 2020. Our growth is a testament to our dedication in providing ALL our students and parents with a premium learning experience (from 24/7 personal support to on-demand resources) and our commitment to helping them achieve their personal goals, and achieve success in their school assessments and exams. We've been listed three years in a row as one of the Fastest Growing Startups by the Australian Financial Review, and we're continuing to multiply year over year!
It's our vision to reshape education, one student at a time.
What you'll do
Key Responsibilities
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Executive Support
- Manage both Co-Founders’ calendars, travel, and daily priorities to maximise strategic time.
- Proactively triage communications, flag critical issues, and ensure timely responses across channels.
- Draft and refine internal and external communications, presentations, and briefing documents.
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Project & Event Coordination
- Plan and execute internal events including team offsites, strategy days, and stakeholder meetings.
- Coordinate across teams to support delivery of founder-led initiatives and cross-functional priorities.
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AI & Productivity Enablement
- Identify and implement digital tools—including AI platforms (e.g. Notion AI, ChatGPT, automation tools)—to support the Co-Founders’ workflows.
- Drive adoption of AI solutions that improve scheduling, documentation, and communication processes.
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Stakeholder Management
- Represent the Co-Founders in communications with internal and external stakeholders.
- Build relationships and trust across departments, partners, and vendors.
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Administrative & Operational Excellence
- Implement repeatable, scalable systems for task management, filing, reporting, and meeting prep.
- Anticipate needs and act independently to keep the Co-Founders focused on high-impact priorities.
What You’ll Bring
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Executive Organisation
Strong calendar, inbox, and task management across multiple leaders with complex schedules. -
Communication Mastery
Polished and professional verbal and written communication across all levels. -
AI & Tech Fluency
Confident and curious about using digital and AI tools to drive executive productivity. -
Event Planning
Exceptional skills in logistics, coordination, and stakeholder engagement for high-quality internal events. -
Discretion & Trust
Handles sensitive and strategic matters with complete confidentiality and reliability. -
Initiative & Problem-Solving
Anticipates roadblocks and proposes solutions before they arise.
Skill Requirements
Honesty and Integrity
Passion for Education, People, Tech and Organisation!
High Level of Empathy
Energy and Enthusiasm
️ Excellent Communication Skills
Independence & Proactiveness
Willing to Listen, Learn & Lead
Intelligence & Creativity
Academic Requirements
- Tertiary qualifications in Business Administration, Communications, Management, or a related field are highly regarded but not essential.
- Equivalent experience in executive support roles, particularly within fast-paced environments (e.g. startups, education, tech), will be considered equally.
- Strong written communication skills and demonstrated organisational capability are essential, regardless of formal education pathway.
- Familiarity with AI tools, productivity platforms, and digital workflows will be highly valued, whether self-taught or learned through formal study.
Personal Requirements
- Energised by supporting visionary leaders with fast-moving priorities.
- Hyper-organised with a calm, can-do presence.
- Tech-forward and excited by new tools (especially AI) to enhance work quality.
- Comfortable juggling multiple work streams and prioritising across two founders.
- Builds strong relationships and navigates complexity with confidence.
- Delivers outcomes with care, polish, and speed.
Benefits
- Competitive pay and benefits that reflect the vital role you play in enabling Contour’s leadership to operate at their highest level.
- Partner directly with the Co-Founders, influencing key decisions and gaining insight into high-impact strategy and operations.
- As Contour grows, so do your opportunities, envision a future with clear pathways for progression in operations, chief-of-staff style roles, or specialised areas of interest.
- Access tailored mentorship and development, with training designed to strengthen your leadership support, operations, and AI skills.
- Work at the intersection of creativity and execution, in a dynamic, non-corporate environment where your ideas and initiatives help shape the organisation's future.
- Thrive in a culture that celebrates team success while boosting your collaboration, communication, and problem-solving skills every day.
Joining Contour as an Executive Assistant means stepping into a role with visibility, influence, and room to grow, making a meaningful difference at a company reimagining education from the inside out.