Company Description
Pullman & Mercure King George Square is a vibrant 438 room twin towered hotel which acts as a sanctuary for leisure and business travellers. Located opposite King George Square, City Hall and ideally situated in the heart of Brisbane CBD the hotel has some of the largest conference spaces in Brisbane incorporating 2 ballrooms. The hotel also features the amazing and extremely popular venues of Goldfinch Restaurant and Street Cafe, & Sixteen Antlers Rooftop.
Life with us is about bringing the passion, staying curious, and performing at your best. If you can do that; this opportunity is limitless! As an experienced Hotelier, you will join our illustrious team and elevate our brand to new heights.
Job Description
Reporting to the General Manager, the role will oversee the operations of the hotel, as well as champion the guest and employee experience, with the support of the leadership team, for driving engagement with guests, visitors, colleagues and the community.
- Previous experience as Operations Manager or Hotel Manager
- Be able to manage and inspire, both people and all aspects of the hotel operations. Including Food and Beverage venues, Conferencing and Room Operations as well as Housekeeping and Engineering.
- A passion for supporting team members in building a career within the hotel and wider Accor group
- Proven ability to combine your great operational skills and team empowerment through your daily interactions
- Be able to handle fast passed multiple layered environment with a cool calm exterior
- Proactively manage and influence key stakeholders to achieve mandated outcomes and phenomenal experiences
- Drive exemplary and “real” experiences whilst creating loyalty and recognition for the Pullman and Mercure brands
- Be able to deliver on not only our brand standards, but also on our class leading external facing venue experiences for our visitors to the property
- Proactively maximise profitability in all areas with and entrepreneurial mind set to exceed property budgets with a balance on creating memorabile daily experiences
Be able to be an inspirational personable and operationally driven leader that truly wants this role to be their pathway to a future GM role
Qualifications
- A genuine passion and motivation for the hospitality industry.
- Strong verbal and non-verbal communication skills with a positive, “can do” attitude
- Ability to coach, mentor & develop your team to achieve the collective goal
- Business & financial acumen
- Ability to understand & influence the key metrics that impact Food and Beverage and Rooms whilst continuing to the grow our business. Using this knowledge to drive sustainable revenue opportunities, and to motivate your team to do the same
- Ability to proactively manage and lead the property in the absence of the General Manager
- Ability to build and maintain strong relationships with all key stakeholders inside the property and out
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.
Benefits Your Way:
- Access to Accor team benefits, including global discount's on accommodation and food & beverage.
- A supportive and collaborative work environment.
- The opportunity to grow and progress your career with Australia’s largest hospitality employer – Accor
Accor Hotels has a strong focus on ensuring all of its people feel welcome and feel valued.
This means industry leading training opportunities, career planning and benefits such as hotel discounts at over 3500 hotels worldwide, global partnership discounts (including Medibank, Europcar, Samsung and many others), access to ongoing personal development and career progression opportunities, performance incentive bonus and so much more.
Additionally, our Hotel team are a great mix of fun, friendly and industry experts making this a great team to be part of.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
