Company Description
As the flagship hotel for the Mercure brand within Australia we invite you to belong to something bigger. We are a big hotel, looking for some big talent! With 517 refurbished rooms, 12 conference rooms, and multiple food and beverage outlets.
Job Description
The Food and Beverage Supervisor will primarily support with leading and supporting the teams in the various outlets (Restaurant, Bar, Breakfast and Conference and Events). This emerging leader will know how to motivate a team, make genuine connections with guests and extend assistance to other operations where needed.
- Ensuring that the outlet is running smoothly and all tasks are completed efficiently
- Lead our front-of-house team to deliver a seamless experience for all guests
- Problem solving –you never know what’s going to happen but need to be resourceful with resolving issues
- Liaise with other departments in the hotel and assist other outlets when needed
- Train new team members and share your knowledge with the team
Qualifications
- Prior experience in Food & Beverage service – with an events and conferencing background being highly advantageous
- Hold a valid RSA – essential
- Passion for the hospitality industry and providing exceptional service experience to our guests
- A team-player, ready to jump in and assist wherever needed
- Excellent communication skills, problem solving and adaptable to different situations
- Someone who can lead by example, as well as positively influence and motivate the team
Additional Information
What We Offer:
- Dynamic Environment: Work in a fast-paced hospitality setting with diverse challenges.
- Collaborative Team: Join a multicultural team with a strong focus on service excellence.
- Professional Development: Enhance your career with ongoing learning opportunities.
- Discounted on-site parking
- 50% off staff meals
- Accommodation & restaurant discounts worldwide!
- 24/7 access to EAP
- Access to training programs using industry-leading platforms
- Located right next to central station for easy access to public transport
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.