Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.
Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.
Job Description
Are you a hospitality professional who thrives in stunning alpine surrounds? Oaks Lake Crackenback Resort is calling for a passionate and energetic Food and Beverage Supervisor to become a key player in our vibrant F&B team.
Nestled in the heart of the Snowy Mountains, our resort is a year-round destination offering breathtaking views, premium service, and unforgettable guest experiences. If you're ready to bring your leadership skills to a fast-paced, customer-focused environment then this could be your next exciting step!
As our Food & Beverage Supervisor, you’ll take the reins of daily floor operations in our restaurant and bar, especially during evening service. You'll be responsible for:
- Leading the front-of-house team during busy service periods, ensuring smooth, seamless and high-quality guest experiences
- Liaising closely with the kitchen to maintain consistent food quality and presentation standards
- Coaching, motivating and training Food & Beverage Attendants, setting a high benchmark for service excellence
- Assisting with team rosters, opening/closing procedures and ensuring venue compliance with safety and hygiene standards
- Promoting the resort’s food and beverage offerings and upselling where possible to enhance the guest experience
HIGA Award Rate:
- Monday-Friday: $29.88
- Saturday: $37.35
- Sunday: $44.82
Qualifications
To be a success in this position, you will have:
- 12+ months supervisory experience gained in a similar role
- 3 years experience working within a restaurant or hotel environment
- A current RSA certificate
- Solid understanding of alcohol (preferred but not essential)
- Excellent written and verbal communication skills.
- Exceptional customer service skills and an unwavering positive attitude.
- A high level of self-motivation and confidence.
- Diploma in Hospitality Management or similar (preferred but not essential)
- Availability to work evenings and weekends
Additional Information
At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:
- Competitive Compensation: A highly competitive, negotiable remuneration package tailored to your experience and expertise.
- Career Development: Comprehensive professional induction and ongoing training to fuel your career progression, plus potential financial support for education aligned with Minor Hotels’ business needs (eligibility applies).
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Exclusive Discounts:
- 50% off accommodation at all Minor Hotels brands across Australasia, with a 20% discount for friends and family.
- Discounts on international accommodation, food and beverage outlets worldwide.
- Savings and cashback at over 400 popular retailers in Australia and New Zealand
- Discounts on entertainment and experiences.
- Discounted furniture purchases to enhance your personal space.
- NIB insurance discounts for added financial security.
- Leave Benefits: Generous paid leave, including parental leave and birthday leave.
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Wellbeing and Support:
- Access to Uprise Employee Assistance Program (EAP) and tailored wellness programs.
- Exclusive benefits at Elysia Wellness Retreat, including accommodation, dining, wellness activities, spa treatments, and one-on-one wellness consultations.
Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.
Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.
