Front of House Supervisor

• Part time (11 hours on Saturdays and Sundays between 11am – 4.30pm), continuing opportunity
• Exciting opportunity to be front of house at the Chau Chak Wing Museum
• Base Salary $86K (pro rata) + 17% superannuation + shift loading

About the opportunity

We are excited to offer an opportunity for an experienced and confident Front of House Supervisor to join the team at the Chau Chak Wing Museum. This is a key operational role with responsibility for overseeing all front of house activity — including visitor services, security, and retail — during weekend openings. As the most senior staff member on site, you will be in charge of the building, leading a team and ensuring the safety and smooth running of daily operations for staff, visitors, facilities, and the Museum’s collections.

This position is ideal for someone who thrives in a dynamic public-facing environment and brings strong leadership, organisation and problem-solving skills. You will play a central role in delivering a welcoming and safe visitor experience while managing the logistical needs of daily programs, events, group tours, school visits, and retail operations. If you are ready to take on a visible and trusted leadership role within one of Sydney’s most exciting cultural institutions, we’d love to hear from you.

About you

• demonstrates experience in leading front of house operations for a museum, gallery, retail, hospitality or live performance venue
• outstanding customer service skills
• works autonomously with the ability to think analytically
• effective communicator across all stakeholder levels
• experience in facilities management including security, building condition, cleanliness, and emergency procedures.

Sponsorship / work rights for Australia

Work Rights: you must have unrestricted work rights in Australia for the duration of this employment to apply. Visa sponsorship is not available for this appointment.

Pre-employment checks

Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

EEO statement

At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion , evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People , women , people living with a disability , people from culturally and linguistically diverse backgrounds , and those who identify as LGBTIQ+ . We welcome applications from candidates from all backgrounds.

We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Gold employer. Find out more about our work on diversity and inclusion .

How to apply

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.

For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply.

For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Riviera Son Recruitment Operations by email to [email protected]

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The University reserves the right not to proceed with any appointment.

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