Park Regis City Quays & Piermonde Apartments are looking for the next person to join our Front Office Team. We are looking for the right person to lead the Front Office Team as Front Office Manager
The Role
We are seeking an experience Hotel Front Office Manager or Front Office Supervisor looking for the next step within their career. We are looking for a candidate with strong leadership and team management skills, capable of motivating and developing a high-performing team. The ideal individual will possess excellent communication and interpersonal abilities, enabling effective interactions with both guests and staff. A thorough understanding of hotel operations, including front office, housekeeping, and maintenance, is essential.
Responsibilities include:
- A thorough understanding of hotel operations, including front office, housekeeping, and maintenance, is essential.
- Someone who can multitask, prioritise, and solve problems efficiently in a fast-paced environment.
- Attention to detail and a steadfast commitment to delivering exceptional customer service are also key qualities we value.
- Manage budget expectations through effective analysis, forecasting and controls bringing financial acumen, cost controls and effective communication tools.
About You:
- Knowledge of RMS Cloud
- A high standard of customer standards and delivery of service
- Excellent written and verbal communication skills with the ability to deal with people at all level in an organisation
- At least 1-year Front Office Manager or 2-years of Front Office Supervisor experience is essential
- High level of planning and organisational skills
- Proven ability to motivate, lead, and manage a team to achieve operational excellence and maintain staff engagement
Park Regis Cairns is offering you:
- A dynamic and supportive work environment that values creativity and collaboration.
- Professional growth and development opportunities
- Birthday Leave
- Online learning platform and career development programs
- Amazing discounts across our wide network of hotels and retail outlets
- Benefits and Rewards Platform — Perkbox
About Us
Park Regis Cairns, located in Cairns CBD, is a proud member of Seibu Prince Hotels & Resorts. Known globally for its Japanese origins and commitment to excellence, innovation, and personalised service, Seibu Prince Hotels & Resorts brings a world-class hospitality experience. As part of this prestigious group, Park Regis Cairns embodies these values while offering a unique, locally inspired experience. Our connection to Seibu Prince enhances our expertise and resources, ensuring every guest enjoys exceptional service with a distinct local touch.
If you are ready to take the next step in your hospitality career and lead a wonderful team in a supportive environment, we would love to hear from you—apply now and join us at Park Regis Cairns
Job Type: Full-time
Pay: $70,000.00 – $75,000.00 per year
Experience:
- Front Office Manager: 1 year (Preferred)
- Front Office Supervisor : 2 years (Preferred)
Work Authorisation:
- Australia (Required)
Work Location: In person
