We are looking for an experienced polished and professional Receptionist to join our successful Toyota team on a FULL TIME basis.
If you are someone who loves greeting customers face-to-face and on-the-phone, making them feel welcome, helping them with queries, and playing a part in a high-performing team, this is the role for you. We consider this role critical to our success - we know that first impressions really do count!
Your typical day is…
- Start @ 8:30am & finish @ 5:30pm - 2 breaks plus an hour for lunch - Monday to Friday.
- Answer calls & assist walk-in Lexus customers, making sure they connect with someone that can help them.
- Assist the Lexus Sales team as needed.
- Maintain the Lexus showroom floor and reception area to a high standard.
- Complete administrative tasks for Lexus & other departments such as Admin, Sales, Fleet, HR, etc. as needed.
- Contribute to our amazing Front of house team - 2 receptionists, a Senior Receptionist and a fulltime barista.
To succeed you can offer…
- At least 3 years experience as a face-to-face & over-the-phone receptionist.
- An “on-show” professional and proactive presentation & approach.
- Proven ability to assist customers face to face & over the phone.
- Reliability, punctuality and polish.
- Customer-centric communication & problem-solving skills.
- An ability to get along with anyone - you can see the best in everyone!
The role is based in our soon-to-be-renovated Church Street Parramatta dealership and works with a team of receptionists and a barista to ensure our customers have a fantastic first impression and an enjoyable dealership experience.
How to Apply:
if you are ready to drive your career forward where your efforts are rewarded and have the qualities we seek.
WORKING AT PARRAMATTA TOYOTA
Take a look at what it's like to work with us, what we stand for and the opportunities and benefits available to employees.
Apprentice and Trainee Programmes
Our Apprentice and Trainee Program covers our technical area, to our Sales, Service and Parts Departments.
Contact Us to make an Apprentice or Trainee enquiry.
Career Development
We are here to help all employees reach their full potential and build a career and future with us. We will focus on your needs for growth and development, alongside your drive and motivation, and our talent management strategy.
We will provide you with the encouragement, opportunities, and all the tools you need to succeed. The rest is up to you!
Employee Benefits
Recognition
Recognition of performance is designed to recognise the great work of our employees. Great performance each and every day improves our company, provides a great customer experience, and the enhances the enjoyment of your work day. Recognition is both formal or informal and recognises both employee behaviour and performance. Both are equally important to us.
Reward for Performance
Our remuneration is developed to compensate and reward great performance. It may be made up of fixed or variable remuneration that is set by legislation or the company.
When rewarding performance, the performance level and behaviours demonstrated by employees that are consistent with Toyota values are those that make up great performance.
Experience Our Products
We want our employees to truly understand the innovation and performance behind the products and services that are at the heart of our business. To give employees the full Toyota experience we offer certain positions a fully maintained company vehicle inclusive of fuel that are changed over periodically as a benefit to their employment.
This is in conjunction with the Toyota Australia Employee Vehicle Purchase Plan on new and pre-owned vehicles that offers flexible purchase packages. Employees may also have their vehicle serviced by one of our Toyota qualified Technicians, purchase parts and accessories.
Our Sales and Marketing team provides Employee’s with insights and information on new products and services as they drop into the market.
Your Health & Wellbeing
We are a people centric business so much of what and how we do what we do has a supportive and caring approach, much like family. We have many health and wellbeing practices to encourage healthy lifestyle choices, for example:
- Smoke Free Workplace
- Toyota myHealth & Wellbeing Programme
You and your family can access Medibank Private Health Insurance with a range of exclusive offers that provides you with flexibility with Extras and discounts on Insurance, travel, pet, and life covers.
- Voluntary Annual Flu Vaccination
- Participation in company sponsored local environmental events - Toyota National Tree Day.
- Uniform polo shirts for some employees & Personal Protective Equipment such as sunblock, caps, goggles and gloves etc.
Towards Work/Life Balance
We understand that life can feel 24 x 7 and we like to say that we are people before we are employees. We try our best to be flexible on balancing your life to our business needs but as we are a service-based organisation, most of our positions are onsite to provide face to face service to our customers and their vehicles.
Our service levels are why we are a top shelf dealership. Our positions are mostly full time, but we try to offer part time and varying start & finish times to provide you with flexibility.
We also provide various leave options when you need time to juggle life, or to rest and recharge. Our Sales teams currently have a 10 day fortnight with 4 RDOs (1 more than industry practice) to provide time with family, friends and important “downtime” and we encourage all
