Why Join the Mantra French Quarter Team?
- Tailored Schedules in Housekeeping: Enjoy flexible working hours that fit around school schedules, making it easier for parents to balance work and family life
- Adult Wages for ALL: Earn adult wages aged 16 or older, providing a fantastic opportunity to connect with new people and forge lasting friendships
- Exciting Team Activities: Participate in fun and engaging regular team activities that keep the work environment lively and enjoyable
- Supportive Team in a Beautiful Setting: Be part of a team that truly supports each other while working in a stunning, picturesque environment
As General Manager at Mantra French Quarter, you will take on the crucial task of overseeing and managing all daily operations on property, guaranteeing its seamless and profitable function. This position demands a keen focus on every department, requiring you to be actively engaged in operations and that of stakeholder management. Your leadership will shine through your own actions, as you guide, coach, and mentor your team, fostering a culture of unwavering excellence.
You will lead a team of approximately 40 Team Members, with department heads reporting directly to you across key operational areas such as Front Office, Housekeeping and Maintenance. Your leadership will shine through your own actions, as you guide, coach, and mentor your team, fostering a culture of unwavering excellence.
This role reports directly to the Area General Manager and will collaborate closely with Regional Shared Services, owners, and Body Corporate representatives to deliver consistent business results.
Primary Responsibilities
- Be responsible for leading and developing your team of Department Heads to ensure the hotel’s profitability and success
- Be instrumental in driving changes and improvements in performance and implementing strategies in line with business objectives
- Create and build strong relationships with key stakeholders, property owners, guests and regional shared services
- Maintain excellent product and service standards whilst maximising revenue and balancing expenses
- Act as a liaison within the local community, representing Accor and fostering community engagement
- Previous prior Operational, Hotel or General Manager experience is essential for this role
- You create environments where your team are encouraged and motivated to be their true self each day
- Display confidence in your ability to cultivate strong relationships, effectively address challenging situations, and implement solutions that enhance service quality
- Experience and capability to drive financial growth through skilful & thoughtful strategy
- Comprehension of the key metrics that impact and grow hospitality businesses, using this knowledge to drive top line revenue and motivating your team to do the same
- Past experience working with body corporates in an MLR setting is desirable
- Hold current Real Estate licence (advantageous, not crucial)
- ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
- Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
- Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
- Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
- Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
- Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career
Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
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