Are you a dynamic, tech-savvy, and people-driven professional with a passion for hairdressing, exceptional customer service, and social media content creation? Inch Hairdressing is seeking an experienced Front Desk Hair Salon Manager to lead our team in delivering unparalleled client experiences while ensuring the smooth and efficient operation of our salon.
About Us
Inch Hairdressing is a vibrant and creative salon with locations in Randwick and Newtown, committed to offering top-tier hair services in a welcoming environment. We pride ourselves on innovation, growth, and client satisfaction.
Role Overview
As the Front Desk Hair Salon Manager, you will be the first point of contact for our clients, responsible for the salon’s growth, client satisfaction, operational efficiency, and effective time management of staff. You will also play a key role in creating engaging social media content tailored to the hair and beauty industry.
Key Responsibilities
- Client Growth & Satisfaction:
- Build and maintain strong client relationships to foster loyalty and referrals.
- Manage online bookings, inquiries, and feedback to enhance the client journey.
- Develop and implement marketing strategies, including promotions and social media campaigns.
- Salon Operations:
- Oversee day-to-day salon activities to ensure seamless service delivery.
- Coordinate stock management and ensure product availability.
- Implement and uphold salon policies and procedures.
- Staff Time Management:
- Schedule appointments efficiently, optimizing staff productivity.
- Monitor team performance, ensuring all staff adhere to schedules.
- Assist in training and mentoring front desk staff to deliver exceptional service.
- Tech & Social Media Content Creation:
- Utilize salon management software efficiently.
- Create and manage engaging social media content, showcasing the latest trends, services, and products in the hair and beauty industry.
- Collaborate with the team to produce high-quality visuals, reels, and stories that drive engagement and growth.
What We’re Looking For
- Proven experience in a front desk, reception, or managerial role, preferably within a salon or spa.
- Strong skills in tech tools, salon software, and social media platforms.
- Experience in creating digital content, especially in the hair and beauty industry.
- Outstanding interpersonal and communication skills.
- Strong organizational and multitasking abilities.
- A proactive and solutions-oriented mindset.
- Passion for the hair and beauty industry.
What We Offer
- Competitive salary and performance-based incentives.
- A creative and supportive work environment.
- Opportunities for professional growth and development.
- Discounts on salon services and products.
Ready to take the lead in driving our salon’s success and online presence?
Apply today with your resume, portfolio (if available), and a cover letter outlining why you’re the perfect fit for this role.
Email applications to: [Your Email Address]
Applications close on: [Closing Date]
Join Inch Hairdressing and help us make every client’s visit—and our online presence—extraordinary!
Job Types: Full-time, Permanent
Pay: $60,000.00 – $106,000.00 per year
Work Authorisation:
- Australia (Required)
Work Location: In person
