Head of Community Supports

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Challenge Community Services is a leading provider of disability accommodation services, dedicated to enhancing the quality of life for individuals with diverse abilities. We create inclusive environments that empower individuals to live fulfilling lives. As we expand our services, we are seeking a dynamic and compassionate individual to join our dedicated team.

The preference is that the Head of Community Supports will be based in Tamworth, however a negotiated alternate location is possible dependent on the needs of the successful candidate.

The Head of Community Supports holds strategic and operational responsibility for leading Challenge’s community hub-based services, which are designed to support individuals with disabilities.

This dynamic leadership role is focused on empowering participants to live meaningful and independent lives through a person-centred approach. The successful candidate will bring energy, innovation, and empathy to actively engage with people with disability, their families, communities, and our dedicated frontline teams.

We are seeking a people-focused leader with a deep commitment to improving the lives of individuals with disabilities, ensuring the highest standards of care and support are maintained.

This is a unique opportunity to make a meaningful impact—driving operational excellence, strengthening frontline leadership, and elevating the quality and reach of service delivery across our hubs.

• Program Management: Develop and implement program strategies and initiatives to meet the needs and goals of individuals with disabilities

• Staff Management: Recruit, hire, train, and supervise program staff, including program supervisors and other team members. Provide leadership, guidance, and ongoing support to ensure staff deliver

• Participant Support: Collaborate with participants, their families, and caregivers to develop and implement individualised support plans

• Regulatory Compliance: Demonstrate a strong understanding and working knowledge of compliance requirements within the disability services sector

• Quality Assurance: Establish and maintain quality assurance mechanisms to continually improve program services inline with the Challenge Community Services policies and processes

• Community Engagement: Build and maintain strong relationships with community partners, funding agencies, and stakeholders

• Reporting and Documentation: Prepare regular reports on program performance, outcomes, and financial status for the Executive Director – Community Services

Essential:

• Bachelor's degree in a relevant field (Social Work, Disability Services,
• Minimum of 5 years of experience in a senior leadership position within

  disability services or a related field and industry trends

• Strong knowledge of disability support regulations, best practices,

• Excellent interpersonal, communication, and problem solving skills.
• Ability to build and maintain positive relationships with diverse stakeholders
• Proficiency in budget management and financial oversight
• Strong leadership and team-building skills
• Commitment to promoting inclusivity, dignity, and independence for individuals

  who live with disability

Desirable:

• Tertiary qualification in Social Science, Community Services, or a related field.

• Current Australian Driver’s Licence.
• Current NSW Working with Children’s Check
• NDIS Worker Screening Check
• Current Police Check

• Career Growth: Engage in continuous professional development and take part in our leadership succession planning.
• Meaningful Work: Make a significant impact in the lives of individuals with disabilities and their support networks.
• Supportive Environment: Work in a collaborative team that values your expertise and contributions.
• Full maintained company vehicle with FBT contribution.
• Salary Packaging Options and Entertainment/Meal Card (if eligible)
• Celebrate You: Take a day off on your birthday!
• Fitness Passport: access for you and your family to multiple facilities through the Fitness Passport program

How to apply:

When applying, please ensure you include a cover letter, resume and address the key selection criteria as part of your application.

To apply and view the Position Description please click on the 'apply now' button below or visit our website: www.challengecommunity.org.au

Confidential enquiries can be made by contacting Julie May

via email: [email protected]

Applications Close: 29th June 2025

We acknowledge the traditional owners of the land on which we work and live, and pay my respects to their elders past and present.

Challenge Community Services is an Equal Employment Opportunity employer and welcomes applications from people from Aboriginal and Torres Strait Islander and Culturally and Linguistically Diverse backgrounds.