Head of Products & Innovation

Brennan. Where true performance thrives.
At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests.
It’s a claim backed by our True Performance System – a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology.

Why join Brennan
True performance for our customers starts with a true belief in our people.
It’s why we’ve structured our business to help our teams, and their talents, shine bright. It's why we’ve created a workplace where people of all backgrounds, beliefs and experiences are welcomed and empowered. And it’s why we’ve built an organisation where real innovation makes a genuine impact and generates true rewards for our team members.

True rewards
In addition to competitive remuneration, Brennan offers extensive benefits, including:

• Training and certification bonuses
• Culture Awards that recognise excellence
• Brennan Daredevils – our annual, all-expenses paid trip awarded to our top performers and outstanding contributors
• Vibrant, fun social activities
• Discounted hardware and software
• An environment that embraces learning and development

The Role
This position is responsible for leading a cross-practice team of product specialists charged with the innovation, development and governance of all Brennan Products and Services (Products).

Working with practice leads, managers, the customer team, and other key business contributors the team will create new innovative products, along with being responsible for managing the lifecycle of the existing products, to ensure their relevance, differentiation, value, profitability and ongoing innovation.

Key Responsibilities:
Product: Lead the drive to modernise existing products, help GTM with new innovative products & govern all product development through a matrix of practice-based product architects by work with delivery & sales teams along with the voice of the customer to challenge, iterate and innovate on new products & services.

Leadership: Managing the team (both direct and dotted line reports) to ensure high levels of engagement and satisfaction. Being the driver of change around products within Brennan by collaborating with Senior Leaders throughout the wider business.

Governance: Establishing and enforcing the standards by which all Products are created, documented, stored, priced and presented to customers. This includes:

• Deliver and report on product roadmaps to ensure that the Service Catalogue is ever green within our CPQ platform for self-service by our Solution Architects.
• Ensuring that all Products have a common look and feel so that when
  bundled together they present as a unified offering.
• Ensuring that all sales and marketing collateral are well managed by the cross departmental product team.
  

What skills and experience you bring:

• A background in the lifecycle management of relevant industry products and services. Minimum 5+ years in product mgmt.
• Technically curious, inquisitive and a natural problem solver who strives to understand the detail behind customer business challenges in order to deliver business winning solutions.
• Strong industry familiarity and experience in the IT Managed Services sector.
• Demonstrated ability to motivate, coach and mentor staff by being the change agent for innovation.
• Experience in presenting solutions to customers and sales personnel to secure new business.
• A demonstrated ability to create positive sales and presales engagements and relationships.

Note: As part of our hiring process, you will be required to undertake a National Criminal History Check.

Brennan is an equal-opportunity employer.