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Home Care Team Leader

The Salvation Army
Queensland
Full time
1 week ago
Number of Positions Available:
1
ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Why Join Us?
At The Salvation Army, we're more than just a workplace; we're a community dedicated to giving back. By joining our team, you'll be part of an organisation that values integrity, compassion, and making a positive impact. You'll gain immense job satisfaction from knowing you're helping elderly individuals live fulfilling lives in the comfort of their own homes.
ABOUT THE ROLE
Are you a compassionate and resilient leader with a passion for helping others? Join The Salvation Army as a Home Care Team Leader in our Riverview Office in QLD and make a meaningful difference in the lives of our Home Care Package clients aged 65 and over.
As a Team Leader at Salvos Home Care, you'll coordinate and deliver high-quality care and support services, enabling older adults to continue living independently in their homes. With your excellent customer service skills, time management, and organisational prowess, you'll thrive in our dynamic, high-volume environment.
In this rewarding role, you will:
  • Provide exceptional care and support to our Home Care Package clients.
  • Supervise a dedicated team of up to 20 Workers, ensuring they deliver compassionate and dignified services.
  • Work closely with a Coordinator to manage the care and services of clients.
  • Oversee the overall running of the service, with guidance and support from the Operations Manager.
  • Engage in meaningful administrative tasks, such as processing invoices, recording client information, processing staff pays, and more.
ABOUT YOU
You bring a tertiary qualification in aged care, allied health, nursing, or a related field, along with at least two years of professional experience preferably including home care. You excel at delivering and coordinating client-directed services within compliance frameworks. Your leadership skills shine as you guide a team to achieve best practice outcomes. Strong interpersonal communication and the ability to manage stakeholder relationships are your strengths, and you embody TSA's mission, values, and ethos in everything you do.
We're looking for proactive, energetic, and resilient individuals who:
  • Have Registered Nursing qualifications or a minimum of 2 years' experience managing a small to medium-sized service.
  • Are skilled in undertaking client assessments, developing care plans and budgets, and monitoring client spending.
  • Can manage a client caseload and lead a team with up to 20 Care Workers and a Coordinator.
  • Possess excellent customer service and interpersonal skills.
  • Have strong written and verbal communication skills.
  • Are tech-savvy, with the ability to use client management systems and other software applications.
  • Can manage the administrative functions of a human services role.
  • Work autonomously with integrity and have good problem-solving skills.
  • Adhere to health and safety guidelines to keep themselves and our clients safe.
If you're ready to join a team that values compassion, integrity, and the joy of making a difference, we would love to hear from you. Apply today to become a vital part of our mission at Salvos Home Care in Port Macquarie.
BENEFITS
Home Care Team Leaders at The Salvation Army Aged Care enjoy:
  • Market competitive remuneration
  • Access to generous NFP salary packaging of up to $15,900 (save on tax)
  • Access to relocation benefits through salary packaging options
  • Access to meal and entertainment benefits of up to $2,650 through salary packaging
  • Up to 12 weeks paid parental leave
  • Flexible work arrangements supporting you to achieve your work-life balance
  • Access to Fitness Passport
  • Access to exclusive financial, retail and lifestyle discounts and benefits
  • Novated car leasing
  • Learning and development to support you in your role
  • Scholarships via Eva Burrows College
  • Supported study options
  • Comprehensive Employee assistance program
  • Career progression opportunities
  • Transfer opportunities - we are in every major city in Australia
  • Making an impact - socially and environmentally - with one of the most loved charities in Australia
To apply for this opportunity, please click on the 'Apply' button below to be taken to our online application process.

Please note: COVID-19 vaccination is a requirement of employment at The Salvation Army Aged Care.

Applications will be reviewed on receipt and will be accepted until the position is filled.

Job offers will be subject to a National Criminal History Check as per Police Certificate Guidelines for Aged Care Providers.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration
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