Skills Required
- Stakeholder Communication: Able to translate complex technical concepts into clear, customer-centric language.
- Advanced Analytical Thinking: Skilled in analysing complex initiatives and deriving actionable insights.
- Customer-Centric Approach: Committed to delivering solutions that enhance user experience and business value.
- Technical Proficiency: Strong working knowledge of Oracle Cloud HR platforms, sound Middleware, and APIs.
- Requirements Engineering: Experienced in gathering, analysing, and documenting business and system requirements.
- Agile Delivery Expertise: Proficient in Agile/SCRUM methodologies for iterative and collaborative project execution.
- System Troubleshooting & Support: Proven ability to diagnose and resolve technical issues in enterprise HCM platforms.
- Configuration & Integration: Experience configuring Oracle Cloud HCM modules and integrating with middleware and APIs.
- Incident Management: Familiarity with ITSM tools (e.g., ManageEngine, ServiceNow, Jira) and BAU support processes.
- Data Analysis & Validation: Skilled in validating data flows, resolving discrepancies, and ensuring data quality.
KEY BEHAVIOURS:
- Professional Integrity & Work Ethic : Demonstrates reliability, accountability, and a proactive approach while treating others with respect, honesty, and professionalism.
- Resilient & Analytical Self-Starter : Demonstrates emotional intelligence and critical thinking to navigate challenges effectively, while taking initiative and ownership with minimal supervision.
- Continuous learner - seeks feedback, reflects on performance and strives for personal and professional growth.
- Interpersonal skills - Collaborates effectively and contributes positively to team culture with clear and constructive communication.
- Disciplined and focused - Priorities effectively, manages time well and avoids distractions to maintain productivity.
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