About us
Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC.
The next step in your career starts here…
- Well defined career path to set you up for a successful long-term goals
- New Mascot based offices – fun office culture, close to cafes, short walk from station Office based role with WFH, 1 day opportunity (after training)
Joining a new and exciting division at Coates in the National Operations Centre, the Account Manager is responsible for virtual account management of a portfolio of customers – engage with them regularly to explore opportunities to constantly increase revenue and also address customers’ needs and concerns as quickly and effectively as possible to develop and maintain strong relationships.
You’ll enjoy variety in your role including:
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Actively manage your portfolio of customers, building strong trusted relationships and a deep understanding of your customers business that will enable you to drive increased revenue.
Be the key contact for your customer and Coates - liaise across Coates departments to support customer sales, hire life cycle and their general enquiries and feedback - Build and maintain a deep understanding of Coates products and solutions in order to rigorously sell the right solution to your customers.
- Maintain accurate client records, keeping track of any contract updates and renewals
What you’ll get in return
We provide our team with a wide range of perks and benefits, including:
- Development and career progression pathways
- Access to our employee discounts, benefits and wellbeing program
- Purchased additional leave program
- Novated leasing and salary sacrifice
- 12 weeks Paid Parental Leave in addition to government parental leave scheme
- Volunteering opportunities through the Coates Foundation
What you’ll bring to the role
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This role will suit someone who has some phone-based sales or account management experience and sees themselves in a long-term sales career. Our ideal candidate is wanting to develop their customer communication skills from an office-based position, learning to cold call and provide solutions to customers.
Additional experience required:
- B2B, Outbound or Sales experience - essential
- Sales, contact centre or similar environment
- Working to targets and/or KPIs (Proven track record of meeting or exceeding quotas and receiving positive customer feedback)
- CRM experience (Microsoft Dynamics) desirable
Demonstrated resilience, adapt to ever changing situations and have the ability to prioritise tasks and manage your pipeline effectively.
Looking for more reasons to join Coates?
At Coates, we know that people, organisations and communities thrive when everyone feels valued and included.
We’re proud to be implementing our second Reconciliation Action Plan and are committed to improving gender representation. We also provide opportunities for growth through our leadership and development programs.
But our impact doesn't stop there. Coates supports local and national charities through the Coates Foundation and invests in more sustainable equipment solutions to help create a greener future for all.
Visit careers.coates.com to learn more about our values and opportunities.
Unlock your next career opportunity – apply today!
Diversity and inclusion are at the heart of our culture. Coates welcomes candidates from all backgrounds, experiences and perspectives to apply.
Coates. Equipped for you.
