Literacy Officer

Band 5 $80,382 – $92,796 per annum, pro rata (plus super)

2 x Permanent Part Time positions – 30 hours per week – (includes one evening shift per week and one weekend shift per month)

About Us

Located 35km to the southeast of Melbourne, Greater Dandenong City Council covers 129 square kilometres and has a population of over 169,000 people. The central activities district is Melbourne's second largest retail and commercial centre and includes large shopping complexes at Dandenong and Keysborough as well as the highly popular Dandenong Market.

Greater Dandenong City Council is the most culturally diverse locality in Australia, with residents from over 150 different birthplaces, nearly two-thirds of whom were born overseas. Key industries include manufacturing, health care and social assistance, retail trade, wholesale trade and transport.

We are a progressive organisation of exceptional character that offers a dynamic and rewarding work environment to approximately 900 employees. We recognise that our staff are vital to the delivery of excellent service to our community and the achievement of our long-term vision. We invest in the development of our people, and we strive to be a workplace that is respectful, engaged, accountable, creative and honest.

About the role

There is an amazing opportunity for a creative and passionate Literacy Officer to join our contemporary library service.

The role’s key responsibilities include delivering high-quality literacy and language assistance, fostering learning, literacy, and social inclusion.

The Literacy Officer is a member of the Greater Dandenong Libraries team, working across all branches and hubs to deliver efficient and effective library and information services. This role may also include providing outreach services to various locations within the City of Greater Dandenong.

The role will supervise staff and ensure the smooth operation of front-of-house Library Services as the rostered Officer in Charge, offering a responsive and flexible service. Experience in providing literacy support to individuals from culturally and linguistically diverse backgrounds will be essential in meeting the community's diverse needs. By supporting community members in their literacy and learning journeys, the role will promote social inclusion and empower individuals to achieve their goals.

About you

The successful applicant will provide effective and efficient library and information services to all users, demonstrate the ability to network and liaise with a range of internal, private and community agencies and individuals. Offer one-on-one support for written documentation, e-government, homework help, resumes, job applications, and guide patrons in selecting appropriate learning methods and resources.

Please ensure you address the key selection criteria outlined in the position description as part of your application.

You may be required to undertake work preference profiling / psychometric testing, functional capacity assessment (physical) or aptitude testing.

The successful candidate will be asked to produce a clear Working with Children Check and will be asked to consent to a national police check (and where relevant an ‘international criminal history check’), subject to the operation of spent conviction laws. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.

Benefits of working with us

Council believes in providing an environment where staff thrive, both in the work they do and in how they learn and develop as people and professionals.

Our workplace has an inclusive and diverse culture which encourages innovation and supports your work and life balance. There are plenty of opportunities to learn, develop and grow your career within our expanding and diverse organisation.

Our benefits include

• Competitive salary
• Salary sacrifice childcare (where available)
• Flexible working options supported including hybrid work
• Access to learning & development programs including study assistance
• Reward & recognition programs
• Health initiatives
• Access to our support and wellbeing programs
• A vibrant social club

For more information about our benefits, please visit our careers page:Working with Us

Council will consider flexible working arrangements for all positions. We embrace our diverse community and encourage applications from everyone including people of Aboriginal & Torres Strait Islander background, people of diverse sexual orientation and gender, people from culturally and linguistically diverse backgrounds, and people of varied age, ability, and faith. Council will give due consideration to any workplace adjustments to accommodate the needs of any prospective or existing staff member.

Council is commitment to providing an inclusive and welcoming environment and promoting cultural safety and wellbeing for children with zero tolerance for child abuse and harm.

To apply

To apply for this position please complete the online application form, including

• Your resume
• A brief cover letter
• Response to key selection criteria

You will be required to answer selection questions as part of the application process. The selection process also includes the requirement for reference checks.

Position Description: Literacy Officer – 315.9 KB

Applications close: 5pm, Tuesday, 1 July 2025

Further information: Vanessa Gigliotti, 8571 5441