At Urban Utilities, we know there’s no life without water. Every day, we deliver safe, reliable water and wastewater services to over 1.6 million residents and 31,000 businesses across South East Queensland. We’re a trusted essential services provider with a $6 billion asset base, a passion for sustainability, and a strong community focus .
We’re looking for a Media Communications and Relations Specialist to help protect and enhance our brand and reputation across media and digital channels. You’ll play a vital role in delivering proactive media content, supporting campaigns, and building positive relationships with media and stakeholders.
What you’ll do
Support the planning and delivery of media communications and relations activities and campaigns across traditional and digital channels. Write and edit engaging media content, ensuring it’s accurate , timely , and aligned with our brand voice.
Coordinate our proactive storytelling calendar and contribute to creative content that informs, engages, and inspires.
Monitor media coverage, prepare daily media reports, and assist in responding to media enquiries.
Provide communications support during key announcements, milestones, and emergency situations.
This role requires work out of standard business hours,
including on weekends, to support the nature of Urban Utilities 24/7 operations.
What you’ll bring
Tertiary qualifications in Communications, Journalism, Creative Industries, or equivalent experience.
Minimum 2 years’ experience in a media team, newsroom, or similar communications role.
Strong writing and editing skills adaptable to multiple formats, with confidence in verbal communication.
Proven ability to manage multiple tasks, meet deadlines, and work calmly under pressure.
Experience building and maintaining relationships with media contacts and internal stakeholders.
Understanding of digital platforms for media distribution, monitoring, and reporting .
Why join us
At Urban Utilities, you’ll work with purpose, protecting one of life’s most essential resources while supporting a community that depends on you every day. You’ll be part of a values-driven organisation that embraces innovation, sustainability, and customer service excellence.
Our HQ is in Fortitude Valley, Brisbane but you'll find us all over SEQ - working in cool places like the SAS Laboratory in Darra, field-based depots in Eagle Farm, Acacia Ridge, Bundamba, and wastewater treatment plants dotted across the region! We know the chance to thrive, and progress comes hand in hand with the support to balance work with life. You'll access a diverse range of benefits and initiatives to help bring out the best you such as
Modern, spacious office in the heart of Fortitude Valley + hybrid and flexible working
18 weeks of paid parental leave
15 days personal leave including proactive wellbeing days
An additional day of leave each year to connect with friends and family
Generous Salary Packaging options, including novated leases
Corporate discounts across health insurance, technology and more
Flexibility at UU depends on the type of work you do but could include options such as, 9-day fortnights and flexible days. Talk to us about what flexibility means to you !
Urban Utilities is an endorsed employer for all women.
