Role Overview:
South Coast Foot Surgery is seeking a casual medical receptionist with other duties in marketing to support or surgeon and current team throughout our business. This position is a casual position with Tuesday and Thursday shifts from 9am-2pm and extended for holiday cover.
This role ensures the smooth operation of the practice with front end and behind the scene input, with responsibilities including administrative duties, patient coordination, marketing support including video editing and supporting our specialist. A background in marketing is not expected. A strong IT understanding, use of electronic medical record software and previous experience in health or medical clinics is seen favourably.
Key Responsibilities:
- Manage patient scheduling, appointments, and follow-ups with support from other staff.
- Handle patient inquiries and provide excellent customer service.
- Maintain accurate patient records and manage billing and invoicing processes.
- Liaise with healthcare providers, suppliers, and other stakeholders.
- Ensure compliance with healthcare regulations and standards.
Qualifications:
- No pre-requisite education is required however qualifications are seen favourably.
- Preference for certificate 4 or Diploma in Health Administration/Business Administration or proven experience in a similar role, preferably within a healthcare setting.
- Excellent organisational and multitasking abilities.
- Strong communication and interpersonal skills.
- Proficient in Microsoft Office, Google Docs, Google Sheets and experience in practice management software. Nookal experience favoured but not required.
- Ability to work independently and as part of a team.
- Knowledge of healthcare regulations and billing procedures is a plus.
Benefits:
- Hourly rate with annual increases.
- A supportive and friendly work environment within custom built rooms with a small team looking to grow.
- Enjoy a casual role with set hours in school times particularly suited for parents looking to stay in the workplace.
- Opportunity for increasing hours or days depending on team leave and during business growth.
- Support for continued education or further qualifications in healthcare administration.
- Family-friendly policies, such as parental leave or time off for personal matters.
- Access to limited discounted or free foot care services.
Application Process:
Interested candidates are encouraged to apply with their resume and a cover letter outlining their relevant experience and availability. Applications will be reviewed on a rolling basis, with immediate start options available.
Job Type: Casual
Pay: From $35.00 per hour
Experience:
- Health Practice Management or Senior Health Receptioning: 1 year (Preferred)
Work Authorisation:
- Australia (Required)
Work Location: In person
Expected Start Date: 19/09/2025
