Description
We are seeking a dedicated and skilled Mobile Phone Repair Technician to join our retail team. In this role, you will be responsible for diagnosing and repairing various mobile devices, ensuring that each device is restored to optimal functioning conditions. As a Mobile Phone Repair Technician, you will work in a fast-paced environment where attention to detail and a commitment to quality are paramount. Your expertise will be essential in addressing customer inquiries and providing solutions for a wide range of mobile phone issues, from cracked screens to battery replacements and software troubleshooting. You will also manage inventory levels for repair parts and tools, maintaining an organized workspace. Our ideal candidate is not only technically proficient but also possesses excellent customer service skills, with the ability to communicate effectively with clients regarding their repair options and timelines. We value a proactive approach to problem-solving and encourage our technicians to stay updated on the latest mobile technology trends and repair techniques. If you are passionate about technology and enjoy working directly with customers to help them solve their mobile device issues, we invite you to apply for this rewarding position.
Responsibilities
- Diagnose and repair mobile phone issues effectively and efficiently.
- Provide exceptional customer service by addressing customer inquiries and concerns.
- Perform screen replacements, battery replacements, and other hardware repairs.
- Conduct software troubleshooting and updates for mobile devices.
- Manage inventory levels of repair parts and tools, ensuring adequate supplies are available.
- Maintain a clean and organized work area to promote safety and efficiency.
- Stay informed about the latest mobile technology and repair techniques to improve skills.
Requirements
- Proven experience as a mobile phone repair technician or similar role.
- Strong understanding of mobile phone technology and repair processes.
- Excellent problem-solving skills and attention to detail.
- Ability to communicate effectively with customers and provide clear explanations.
- Familiarity with various mobile phone brands and models.
- Strong organizational skills and ability to manage multiple tasks simultaneously.
Job Types: Full-time, Permanent
Pay: From $30.00 per hour
Expected hours: 35 – 45 per week
Benefits:
- Free drinks
- Profit sharing
Experience:
- Mobile devices Repair: 2 years (Preferred)
Language:
- English (Preferred)
Work Authorisation:
- Australia (Required)
Work Location: In person
