National Account Executive- eCommerce (Contract)

Job Location: Sydney

Sydney

Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 38,767 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

About the Role:

We’re looking for a National Account Executive – eCommerce to join our Sales team in Sydney on a contract role for 12 months (Parental Leave cover). This role is a fantastic entry point into the world of FMCG sales, with a specific focus on the dynamic and fast-growing eCommerce channel.

You’ll support the Account Manager(s) in managing key online retail partnerships, ensuring seamless execution of Ferrero’s Triple Win strategy—delivering value for Ferrero, our customers, and our consumers.

What You'll Gain

• Hands-on experience in eCommerce account management and digital sales strategy
• Exposure to Ferrero’s iconic brands and commercial operations
• Mentorship and coaching from experienced leaders
• A collaborative, high-energy team environment
• Career development opportunities within a global FMCG powerhouse

Main Responsibilities:

Sales Execution & Strategy

• Support the execution of customer plans and promotional activity across eCommerce platforms
• Ensure alignment with Ferrero’s Triple Win philosophy
• Assist in the preparation of field activation briefs for key campaigns

Trade Spend Management

• Manage SAPTM processes including accruals, claims, and promotional forecasting
• Ensure timely and accurate completion of claims and budget tracking

Customer Management

• Build strong relationships with internal stakeholders and customer buying teams
• Complete promotional submission forms and customer paperwork accurately and on time

Forecasting & Reporting

• Provide insights to support accurate customer forecasting
• Deliver daily, weekly, and monthly performance reports
• Conduct post-promotional reviews and identify opportunities for improvement

Field Communication

• Act as a key liaison between sales operations and the field team to ensure alignment and execution

Who we are looking for:

• 1–3 years of commercial experience, ideally in FMCG or eCommerce
• Strong analytical and administrative skills
• Excellent communication and stakeholder management abilities
• Proficiency in Microsoft Office (especially Excel); SAP experience is a plus
• A proactive, detail-oriented team player with a growth mindset

Why Ferrero?

At Ferrero, we believe in empowering our people to grow. You’ll be part of a collaborative team in an inclusive culture that supports innovation, development, and a love of what we do. If you’re ready to build your career with one of the world’s most respected FMCG companies, we’d love to hear from you.

Ready to make an impact with Ferrero? Apply today and start your journey with a company that’s committed to excellence, growth, and delicious possibilities.

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.