NDIS SUPPORT COORDINATOR / RECOVERY COACH
- Permanent role with Registered NDIS Provider.
NOTE: Applicants must have CURRENT or VERY RECENT 'NDIS SUPPORT COORDINATOR' or '*_NDIS RECOVERY COACH' experience.*_
With so many unknowns about how the Support Coordination role will develop in the future, we are offering a permanent secure employment opportunity as part of a small team, operating under an established NDIS Registration.
We are looking for an energetic go-getter to take on existing Support Coordination clients, bringing your own expertise, knowledge and network-base to the organisation.
No need for your own registration and audit, you will work under a proven, existing, compliant registration.
If you are a compassionate Support Coordinator with plenty of experience, the kind of person who shows up with purpose, commitment and genuine pride in their hands-on role and who truly cares about making a difference, we're looking for you to join our little team.
At our core, we consider both our clients and our staff like family. You're not just a number here. You're seen, appreciated, and supported every step of the way. If you're craving meaningful work in a place where your kindness and experience are truly valued, we’d love to welcome you.
Key Responsibilities as a Support Coordinator/Recovery Coach ...
- Assist NDIS participants in implementing their NDIS Plans and coordinating their services and supports.
- Support clients to achieve their goals through strength-based and person-centred planning.
- Complete all necessary administration to the required standard, ensuring full compliance.
- Promote the team to the market and generate interest in support coordination under the NDIS. This may involve delivering presentations to various organisations such as local care coordinators, disability service providers and support groups including participants and nominees.
- Maintain and develop relationships with government bodies (Justice, health, education, employment etc), NFPs and disability associations/groups, and other NDIS Providers
- Take ownership of developing and retaining networks.
- Coordinating NDIS packages and fostering meaningful community connections for clients.
- Develop strong and collaborative working relationships with relevant internal and external stakeholders
- Regularly monitor NDIS plan funding to ensure services are being delivered within the participant's allocated budget.
- Support NDIS participants with recovery planning
- Coach NDIS participants to increase recovery skills and personal capacity, including motivation, strengths, resilience and decision-making
- Supports NDIS participants to engage with the NDIS
About you
You’re dedicated to helping people with disabilities reach their goals and gain greater independence. With a background in the disability, community, or mental health sectors, you’re recognised for your compassion, resilience, and ability to solve problems effectively. Your excellent communication skills enable you to build strong, trusting connections with participants, their families, and other service providers.
You bring a well-rounded skill set that includes excellent verbal and written communication, along with strong organisational and time management abilities. Your talent for engaging potential clients and converting inquiries into leads demonstrates your strategic acumen. You excel at building and maintaining positive stakeholder relationships, and your ability to work both independently and collaboratively makes you a valuable asset in any team environment.
Requirements:
- Current driver's license and willingness to travel to clients where required
- Detailed working knowledge of the NDIS.
- Allied Health qualifications or a minimum Certificate IV in Allied Health, Disability, Aged Care, or similar
- Experience with psychosocial disability is essential
- Experience or knowledge working in the Community Services sector (Disability, Community Health, Mental Health, Housing, Justice, Child Protection, Psychology, Social Work, Employment Services) would be beneficial
- A minimum of two (2) years' experience as a NDIS Support Coordinator, NDIS LAC, Planner, Human Services or Case Manager is desirable
- Demonstrated ability to be client-focused and work collaboratively with participants, carers, loved ones and stakeholders.
- Established time management, financial budgeting, problem solving and conflict management skills.
- Ability to self-motivate, complete tasks within set time frames, manage caseload and conflicting deadlines and work within a Key Performance Indicator framework.
- Strong written, administration and computer skills for the creation of case notes, reports, correspondence and other documents
We offer
Making a difference in the lives of people with disabilities and their families is meaningful work - we’re committed to valuing and rewarding your efforts. When you become part of our team, you’ll enjoy a variety of benefits designed to support both your professional growth and personal well-being, including:
- Work in a small, supportive, friendly team in a unique setting
- Ongoing training and professional development opportunities
- An attractive salary, with bonuses for expectations met
- Job satisfaction – make a difference in people’s lives.
- A laptop and mobile phone, car allowance/usage
Essentials
- NDIS Worker Screening Check
- Working with Children Check
- NDIS mandatory eLearning modules (x4)
- Current First Aid and CPR certificates (or willing to get them)
- Current NSW Driver's License and willingness to drive own vehicle
- National Police Check
- Full rights to work within Australia.
We are a small, friendly, growing team who values their co-workers' individual qualities.
If this sounds like a job for you, please apply now!
EMAIL OR ONLINE APPLICATIONS ONLY - NO PHONE CALLS PLEASE.
Job Types: Full-time, Part-time, Permanent, Casual
Pay: $45.00 – $55.00 per hour
Benefits:
- Travel reimbursement
Schedule:
- Monday to Friday
Supplementary Pay:
- Performance bonus
Experience:
- NDIS Support Coordinator: 2 years (Required)
Licence/Certification:
- NDIS Worker Check (Preferred)
- Full Driver Licence (Preferred)
Work Authorisation:
- Australia (Required)
Work Location: In person
