When you join MercyCare, you join something bigger. A community of staff that make a difference at the heart of the community. As a leading Western Australian not-for-profit provider of aged care, family, community, early learning and disability services we support people throughout life’s journey. We invest in our people by building rewarding careers, offering training and development opportunities and a values-driven culture where our people can belong and thrive.

About the role

This role supports guests after hours by offering assistance, maintaining site cleanliness, and ensuring comfort and safety. Responsibilities include responding to concerns professionally, completing health and safety checks, assisting with night audit tasks, and promptly reporting security issues—while working collaboratively to uphold high standards of customer service.

About you

You are a dedicated professional with experience in similar roles and a strong commitment to person-centred practice. You communicate effectively and sensitively with people from diverse backgrounds, including Aboriginal and Torres Strait Islander communities. With a high level of customer service and attention to detail, you manage tasks efficiently and contribute positively to team environments. Your empathetic and flexible approach helps resolve client and staff issues with care and respect. You value continuous learning and actively support innovative work practices to improve guest support and service quality.

In addition, you will also possess:

• Enjoys working in a team enviornment
• Strong communication and interpersonal skills
• High attention to detail
• National Police Clearance (obtained within the last six months)

About the benefits

You'll become part of an inclusive, diverse, and welcoming Western Australian organisation passionately committed to making a meaningful impact in the local community. Our MercyCare Promise is focused on ensuring our people are connected and empowered to make a positive difference in the heart of our communities.

As a valued team member, you’ll also enjoy access to:

• Not for profit Salary Packaging options up to $18,000!
• Childcare discounts for your little ones
• Options to purchase additional leave
• Career Pathways, Professional Development and Training
• Comprehensive Wellbeing Program including discounted health insurance and free flu vaccinations

To Apply

Click "Apply Now" to visit our website and submit your application. Applications close on 25th August 2025, but don't wait—apply early, as the recruitment process may begin before the closing date.

Please note all applications must be received via the online portal to be considered.

MercyCare values individuality. If you experience neurodiversity or live with a disability and would like support or accommodations to fully participate in our recruitment process, reach out to us at [email protected] as we would love to hear from you.

At MercyCare, every person matters.

With our 175-year legacy extending back to the Sisters of Mercy, today we stand proud to make a positive difference in our local communities. We live by our values – respect, integrity, compassion, justice, excellence, and courage.

We are committed to safeguarding and protecting children, young people and the vulnerable. We invite applications from people from all walks of life, including Aboriginal and Torres Strait Islander people, and those from diverse ages, cultures, faiths, abilities, gender and sexuality.