Operational Services Officer - Parklands Residential Aged Care Facility

About the work facility
Parklands Residential Aged Care Facility is a health service within the Townsville Hospital and Health Service and is supported by the Rural Hospitals Group. The facility provides service delivery to 70 residents. The McCarthy High care frail aged unit has 40 beds including one community respite. The Nautilus/Pandora unit has 30 beds for mobile wandering residents requiring care within a secure unit, Nautilus/Pandora unit includes two community respite beds.

About your new employer
The Townsville Hospital and Health Service (HHS) offers a diverse and dynamic healthcare environment, providing access to cutting-edge medical practices, advanced research, and specialised clinical expertise.

We support career progression with structured pathways, secondment opportunities, and access to education and training programs. Whether specialising in a clinical field or transitioning to leadership roles, employees benefit from mentorship, professional development initiatives, and strong institutional partnerships with James Cook University.

A strong community-driven culture makes our organisation an attractive workplace, fostering collaboration, inclusion, and professional support. We balance metro-level healthcare opportunities with a regional feel, offering short commutes, access to rural and urban facilities, and a close-knit professional network.

Townsville HHS prioritises employee wellbeing, offering flexible work arrangements, stable job security, and a family-friendly environment. Staff benefit from regional opportunities while maintaining modern healthcare advantages.

Competitive salary and benefits including:

Casual rates: $39.05 - $41.66 p.h. (OO2)
12.75% employer contribution to superannuation
Attractive Salary Sacrificing options for long term casual staff

About your opportunity
An amalgamation of historic roles, such as catering, cleaning and laundry has led to a cohesive team approach to resident service delivery. Staff flexibility is a key factor to the success of achieving the primary objective of the Operational Service Officer. Communication is primarily with the supervisor and then encompasses all staff within the multidisciplinary team including nursing, allied health, and administration.

In this role you will:

Deliver high-quality services that meet the needs of residents and support environmental standards, under the direction and/or supervision of a supervisor, and within your level of experience and training.
Undertake any education necessary to maintain up-to-date knowledge relevant to your role.
Maintain public health care sector standards and ensure compliance with the Code of Conduct and Aged Care Standards.

Please refer to the Role Description for further details.

Interested?
Enquiries: Ann Laverack on (07) 4433 1950.
Applications close: 31/07/2025
Apply ONLINE: https://smartjobs.qld.gov.au/jobs/QLD-TV649540

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