Dynamic Stability Physiotherapy & Pilates (Richmond & Ripponlea) are looking for a part-time receptionist to join our young, vibrant team, in a Physiotherapy & Pilates clinic setting. A motivated, attentive, and committed receptionist to start ASAP. This is a part time position spanning across our Ripponlea and Richmond studio.
You will be relied on to provide superior customer support, servicing patients, responding efficiently to a high intake of calls and emails between the two busy studios.
As this is an interactive role, applicants must have a mature and empathetic approach to patient care with exceptional communication and interpersonal skills, attention to details, and punctuality. Management experience preferred, but not essential.
Some of the key responsibilities include:
- Answering incoming calls and providing excellent customer service
- Making patient bookings and responding to inquiries
- Billing and file creation
- Scheduling follow up appointments and booking procedures
- Management of all file case and up to date results for patients
- Personal assistance for the clinical directors as required
- Assist the reception team with daily front of house and back of house duties
To be successful you must have:
- Ability to multi-task and cope within a fast paced setting
- Effective decision making skills
- Good communication skills, well groomed and well presented
- A strong team player and willingness to show initiatives
- Competency in various computer and scheduling programs
- Experience preferred. However, training and support will be provided.
Successful applicants will be well remunerated. You will work within a fun, supportive and collaborative team that thrive on customer service and networking. If the above sounds like you, please apply within.
Job Types: Part-time, Permanent, Casual
Pay: $49,900.00 – $82,005.76 per year
Benefits:
- Employee discount
- Employee mentoring program
- Work from home
Ability to commute/relocate:
- Ripponlea, VIC: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Authorisation:
- Australia (Required)
Work Location: In person
