Part Time Medical Receptionist

Please note that we are unable to accept job applications from any patients of our practice.

Job Duties and Responsibilities:

• Be the first point of contact for patients attending our family medical practice
• Assist in providing exceptional care and customer service to patients of all ages
• Answer multi-lined telephones and take responsibility for follow-up actions including correspondence with other medical practices and booking appointments for patients.
• Process payments and invoices from GP's , specialists and allied health staff with ability to troubleshoot any billing issues (Medicare billing, Private Health Insurance, Private billing)
• Use Best Practice Software and HotDoc for appointment bookings and scheduling
• Multitask and prioritise during peak times while maintaining a professional manner
• Work independently in high pressure environments
• Management of the waiting area including patient flow and tidiness
• Running errands
• Stocking medical supplies and maintaining cleanliness of doctor’s rooms
• Sorting and sending mail
• Maintaining professionalism and confidentiality at all times

ESSENTIAL SKILLS:

• Wednesday, Thursday and Friday availability (must be able to commit to these days)
• Ability to do shifts between 7:30am - 6:30pm
• Ability to work in both Windsor and The Ponds
• Strong management and organisational skills
• Good communication skills
• Professional, compassionate and caring
• An enthusiastic team player
• Ability to follow instructions carefully and take responsibility
• Dependable and reliable with a strong work ethic

Job Types: Part-time, Permanent

Pay: $30.00 – $33.00 per hour

Expected hours: 16 – 22.5 per week

Schedule:

• 8 hour shift
• Afternoon shift
• Day shift
• Morning shift
• Weekend availability

Application Question(s):

• Which days and times are you available on a regular basis for shifts? (be specific)

Experience:

• Customer service: 2 years (Required)

Licence/Certification:

• Working with Children Check (Required)

Work Authorisation:

• Australia (Required)

Work Location: In person

Application Deadline: 30/07/2025
Expected Start Date: 18/08/2025