Portfolio Performance Lead

Step into an exhilarating journey with Velocity Frequent Flyer Virgin Australia’s award-winning loyalty program with over 13 million members and counting. We make rewards fast and meaningful — from dream holidays and upgrades to retail, fuel, and everyday perks.

Velocity is all about smart, simple, and speedy rewards. As part of our vibrant team, you’ll help deliver unforgettable value to millions of Australians — all while enjoying the perks of working for one of the country’s most loved travel brands.

As Portfolio Performance Lead, you’ll be embedded within one or more of our Tribes and Centres of Expertise (COEs), where you’ll play a key role in aligning delivery roadmaps to strategic priorities, tracking progress against OKRs, and identifying opportunities to enhance performance and ways of working.

In this position, you will work side-by-side with Tribe and COE leaders, as well as the Strategy & Transformation team and Divisional Performance Lead, to align planning and execution across both short- and long-term priorities.

Please note, the level of this role is well suited to someone with 3-6 years professional experience. It sits one level below a Manager level role in our grading system. The position does not have any direct reports.

In addition, you will:

• Drive alignment between planning and delivery by coordinating portfolio roadmaps with the broader Velocity strategy.
• Define and continuously improve ways of working across the portfolio and key interfaces, ensuring consistency with divisional frameworks.
• Facilitate key Agile ceremonies including portfolio planning sessions, stand-ups, and retrospectives to maintain momentum, focus, and accountability.
• Support prioritisation of initiatives to ensure delivery is aligned with mission-level goals and value creation.
• Maintain visibility of the portfolio’s book of work using tools such as JIRA, and coordinate synchronisation with other Tribes and COEs.
• Proactively identify risks, roadblocks or delivery challenges, and lead resolution efforts to keep initiatives on track.
• Champion a culture of continuous improvement, leading performance initiatives that enhance how teams work and deliver outcomes.

You’ll be great in this role if you:

• Hold a relevant tertiary qualification in business or a related field, and ideally bring Agile certification.
• Have 3–5 years of experience in performance-oriented roles such as project delivery, consulting, business analysis, or stakeholder management.
• Are confident working with senior leaders to influence decisions and drive delivery against ambitious OKRs.
• Have a track record of building strong relationships and delivering change in complex, cross-functional environments.
• Bring experience in either the airline or loyalty industries, or have a strong background in partnerships, marketing or management consulting.
• A commercial mindset and a structured approach to solving business challenges
• Strong communication skills and the ability to break down initiatives using tools like JIRA.
• Structured thinker with a sharp eye for detail, sound financial acumen, and an analytical, data-driven approach.

What you’ll get from us:

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

• Heavily discounted air travel for you and your loved ones (including $1000 worth of travel credits per year)
• Flexible working arrangements (including work hours and work from home)
• Sydney CBD office location
• Discounts on travel insurance, car hire, accommodation and experiences worldwide
• Discounted Virgin Australia Lounge membership
• Hospitality, retail, technology, beauty services and wellness discounts
• Wellness support, including the Converge digital wellbeing platform
• A comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life – physical, mental, social and financial
• Dress for Your Day – enjoy the freedom to wear whatever is appropriate for the type of work you do and the day you have ahead of you

Equality rules:

We’re all individuals. We love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQIA+ community, and anyone else who wants to join our family.

Ready to apply? We’re ready to hear from you.