Company Description
Fairness feels good
Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsman, we’re championing positive change. Achieving our purpose takes progressive thinking, accountability and resilience. At AFCA, our inclusive leadership values every voice. We offer our people flexible work options, thoughtful benefits and opportunities to deepen expertise. Flourish in a diverse, caring culture. Feel the difference of belonging to an organisation intentionally designed to put people first.
Job Description
We’re on the lookout for a skilled Power Platform Developer to take on a hands-on role in designing, building, and maintaining smart, scalable solutions. This is a newly created and permanent opportunity, with exposure to exciting programs of work for AFCA such as Scams and AI. If you're passionate about innovation and ready to make an impact, this is your opportunity to join a values based and progressive organisation.
Typically in this role you will:
- Design, develop, and deploy solutions using Microsoft Power Platform tools — including Power Pages, Power Apps, Power Automate, and Power BI
- Build and customise canvas and model-driven apps tailored to business needs
- Develop and maintain Power Pages portals that are user-friendly and scalable
- Create and optimise Power Automate workflows to streamline and automate business processes
- Design and implement data models, connectors, and integrations with external systems
- Build and maintain interactive dashboards and reports using Power BI for actionable insights
- Collaborate with stakeholders to research, analyse, and evaluate business and system needs
- Identify and address system limitations and inefficiencies to improve performance
- Test, debug, and resolve application issues to ensure reliability and performance
- Maintain high standards by writing and updating program code, technical documentation, user guides, and procedures
- Provide technical support and troubleshooting to end-users with a customer-first mindset
Qualifications
To be successful in this role, you will need:
- Proven knowledge of the Microsoft Power Platform technologies such as Dataverse, Power Automate, Power Portals/Pages, Canvas & Model Driven apps
- Experience with JavaScript
- Exceptional troubleshooting and problem-solving skills
- Excellent communication and collaboration skills
- Knowledge and experience with supporting and developing Microsoft Dynamics 365 CRM is highly desirable
Additional Information
- BOSS Best Places to Work 2024 –credited for its culture, engagement and flexible working arrangements.
- Most Inclusive Workplace 2024 – Australian HR Institute (AHRI) Awards.
- Employer of Choice Public Sector and NFP – Australian HR Awards 2023
- Silver AWEI Accreditation 2025 – Recognised for LGBTQ+ workplace inclusion.
- Accredited Family Friendly Workplace – Supporting work-life balance and inclusivity.
- Hybrid working – Flexible arrangements with state-of-the-art offices designed for collaboration and wellbeing.
- Inclusive leave options – Flexible public holidays, 20 weeks paid parental leave, gender affirmation leave, women’s health leave, and paid time off over Christmas.
- Financial benefits – Not-for-profit salary packaging to boost take-home pay.
- Locations – A team of over 1,200 dedicated professionals based in modern Melbourne and Sydney CBD offices.
To apply
If you’re passionate about fairness and believe your skills align with this role, we encourage you to apply even if you don’t meet every single criterion.
We welcome applications from people of all backgrounds, cultures, abilities, sexual orientations, and gender identities. If you require any accessibility support during the recruitment process, please reach out to our team at [email protected].
AFCA is a 2025 Circle Back Initiative Employer - we are committed to responding to every applicant.
