The Role
The position ensures the effective and professional operation of a newly established Australian office within a global professional services firm. The Office Manager/Receptionist is responsible for overseeing daily office functions, maintaining a high standard of workplace presentation, and supporting operational efficiency. In addition to office management duties, the role includes providing high-quality executive and administrative support to senior leadership.
This is a hands-on role suited to someone who thrives in a dynamic, team-oriented environment and brings a continuous improvement mindset to daily operations.
This is a full-time, office-based role (not remote or hybrid) in Flinders Street, Melbourne.
Responsibilities
- Provide front-of-house support including meeting and greeting clients, managing meeting rooms, preparing refreshments and maintaining presentation standards of meeting spaces.
- Maintain general office presentation, including kitchen and communal staff areas.
- Manage couriers, incoming and outgoing mail, phone calls, and general inquiries.
- Liaise with building management and facilities.
- Manage office supplies and equipment, including stock control and budget adherence.
- Ensure compliance with health and safety standards, acting as a point of contact for security and fire safety.
- Organise and coordinate client-facing and internal events, including venue booking, liaising with suppliers, and coordinating logistics.
- Provide administrative support to senior leadership and other administrative staff, including:
- Calendar management
- Travel arrangements and itineraries
- Timesheet coordination (daily) and month-end activity support, and expenses
- Provide assistance to prepare, format, and proofread documents, reports and client presentations to a high standard
- Actively contribute to the implementation of new technology and operational processes
- Identify and suggest improvements to existing systems and ways of working
- Build relationships with senior leaders, other senior staff members, and internal corporate functions
- Support broader business operations in Australia, including coordination with colleagues in other offices to ensure consistency and alignment
Requirements
- 3–5 years’ experience in an office administration role, ideally in a professional services environment
- Skills in Microsoft Office Suite (Word, Excel, Outlook, Teams, PowerPoint)
- High level of attention to detail and commitment to quality
- Strong written and verbal communication skills
- Excellent organisational and time management skills, with the ability to manage competing priorities
- Experience supporting billing processes, timesheet submission and month-end activities
- Ability to work both independently and collaboratively as part of a small team
- Professional, service-oriented approach with strong interpersonal skills
What we can offer
- Competitive salary
- Health and wellbeing support provided by Intellect Holistic
- $500 annual health and wellness stipend to support you with health, wellness, and fitness expenses
- Annual leave allowance: 20 days plus three days annual closure between Christmas Eve and New Year's Eve, 1 day of leave during birthday month, 1 wellness day
- 10 days per annum personal/carer’s leave
About Teneo
Teneo is the global CEO advisory firm. We partner with our clients globally to do great things for a better future.
Drawing upon our global team and expansive network of senior advisors, we provide advisory services across our five business segments on a stand-alone or fully integrated basis to help our clients solve complex business challenges. Our clients include a significant number of the Fortune 100 and FTSE 100, as well as other corporations, financial institutions, and organizations.
Our full range of advisory services includes strategic communications, investor relations, financial transactions and restructuring, management consulting, physical and cyber risk, organizational design, board and executive search, geopolitics and government affairs, corporate governance, ESG and DE&I.
The firm has more than 1,700 employees located in 45+ offices around the world.
