General information
Name Program Implementation Manager Site / Location Sydney Parcel Facility Ref # 12372045 Entity Australia Post Opening Date 25-Jun-2025 Work Type Permanent Full TimeDescription & Requirements
Help us deliver a better tomorrow
Australia Post is delivering for all Australians. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.
About the opportunity
The primary aim of this role is to oversee and coordinate Enterprise change programs and initiatives to advance the strategic objectives of the Australia Post Group. This role collaborates closely with Network Operations teams to spearhead change programs that integrate service enhancement, safety protocols, efficiency improvements, governance enhancements, and standardisation efforts.
What you’ll deliver with us
To thrive in this role, you'll make a meaningful impact by leveraging your exceptional stakeholder management skills to drive and implement programs of work. You’ll have the opportunity to work on-site with teams across our network at varying locations and times.
You’ll also
- Drive and embed the transformation strategy by partnering with relevant Territory, Facility and Depot Managers to develop and coordinate tactical activities that achieves outcomes.
- Review and analyse data insights that leads to the identification of priority areas and develop a change management plan
- Partner with leadership teams to develop coordinated change management plans to ensure effective and efficient utilisation of systems, assets and labour resourcing in line with Lean principles.
- Provide troubleshooting support and skills to sites on a needs basis to ensure the success of change and improvement programs.
- Partner with leaders at all levels to translate change programs ensuring consistent effective communication and coaching that creates engagement and achieves objectives.
About you
You will excel in engaging with people at all levels of the business, possess strong operational knowledge, and thrive working in a one-team environment with your stakeholders.
You’ll also have
- Have an in-depth knowledge and experience working in a supply chain and/or manufacturing environment with operational processes
- Worked in a large, multi-division organisation with well-defined process, protocols and authority levels.
- Experience supporting and implementing change in a large, complex organisation with competing priorities and tight deadlines.
- Experience with implementing change management methodology
- Understand Lean principles and how to apply them within a complex change process.
How we’ll deliver for you
At Australia Post, we’re proud to be a trusted, inclusive, and forward-thinking organisation that reflects the communities we serve. Joining our team means being part of a culture built on our core values—Trust, Inclusivity, Empowerment, and Safety—our TIES that bind us together.
- Join an iconic Australian brand and leading logistics organisation with over 200 years of trusted service.
- Excellent career development and long-term growth opportunities
- Drive programs that have a national influence and meaningful impact
- Take advantage of employee perks, including discounts on products and services, and wellness support.
- Contribute to a team that delivers essential services to communities across Australia
We’re delivering together
At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.
We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees.
We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace. If you have any questions about accessibility, please contact our Diversity & Inclusion team on [email protected].
See and hear more about what it's like to work in business support with us:
