Program Officer - Fire Medical Response

• Location HQ Burwood
• Full Time Fixed Term to 30/06/2026
• PTA 4 $89,586 - $102,658 pa (plus 11.5% superannuation)

  Do you want to work for a values-based, emergency service organisation that puts the community at the centre of everything we do?

  We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week.

  With over 51,000 volunteers CFA strives to be an organisation of choice for volunteers and employees. We, embrace individuals with diverse skills, experiences, and backgrounds, recognising the unique value they bring to CFA.

  To learn more about the Country Fire Authority (CFA), we invite you to visit our About Us page.

  About the Role

  Are you passionate about community safety and developing high-quality operational training?
  CFA's Operational Response and Coordination (ORC) team is seeking a motivated Program Officer, Fire Medical Response, to support and enhance our Fire Medical Response (FMR) Program.

  As part of a dynamic team of public safety professionals, you'll play a key role in designing and developing engaging training content that meets legislative, policy and compliance standards. You'll work closely with CFA's Operational Doctrine and Training Department and liaise with key stakeholders, including Ambulance Victoria to ensure materials are accurate, relevant and effective.

  Key Responsibilities

  • Develop and deliver operational training content, with a focus on Fire Medical Response.
  • Facilitate workshops and collaborate with internal and external stakeholders.
  • Analyse research and data to inform best practice and support risk identification.
  • Manage program plans, budgets, timelines and ensure appropriate governance and continuous improvement.
  • Prepare reports, briefing papers and other documentation as needed.

  Key attributes

  • A creative thinker with a collaborative approach and strong stakeholder engagement skills.
  • Experienced in content development for diverse audiences.
  • Hold a strong grasp of compliance requirements and contemporary training methodologies.
  • Project management experience
  • RTO compliance knowledge
  • Training course coordination and administration

  Be part of a team that directly supports CFA's vital service delivery and helps build the capacity of our members across Victoria.

  About You

  Our ideal candidate will be able to demonstrate the following:

  • Tertiary degree in relevant field and/or Certificate IV in Training and Assessment (TAE40116).
  • Demonstrated ability to maintain effective relationships to liaise, consult, influence and facilitate effectively with diverse groups to obtain effective cooperation and contribution from stakeholders.
  • Highly developed analytical, conceptual, and written communication skills.
  • Proven experience developing training and policy materials.
  • Proven experience in contributing to complex projects.

  Why choose CFA

  • Meaningful Purpose: Your contribution truly makes a difference
  • Work-Life Balance: Paid parental leave, generous leave provisions
  • Growth Opportunities: Learning and development
  • Flexibility: Hybrid work options with flexible work arrangements
  • Discounts: Emergency Memberlink discounts on various services
  • Wellbeing Focus: Healthy for Life programs, flu vaccinations
  • Member Assistance Program: Access support across 8 service pathways

  Your Application

  Click the 'apply' button to access our online application form. Here you will be asked to provide personal and contact details and respond to employment-related questions.

  When applying for a position with CFA, please submit a cover letter and resume that demonstrates your qualifications, experience, key attributes and skills required for the position.

  Pre-employment Checks

  Offers of employment will only be made to candidates who:

  • Successfully complete Reference Checks, a National Police History Check, Working Rights Check and hold a valid Working with Children Check.
  
  

  CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.

  Applications close: 11:59pm 14th June 2026

  If at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don't hesitate to contact the person listed on the ad or alternatively, email [email protected]

  The Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act 2014. You can view our Privacy Statement here. For access and correction of the information we have collected, contact [email protected]

Applications close Saturday 14 June 2025 at 11.59PM