Receptionist

About Us:

At earLAB, we're dedicated to redefining ear health and hygiene. As a modern, independent clinic in Footscray and Richmond, we’ve been making waves in the Audiology industry since 2018. Our mission is to enhance ear care and hearing health, and we’re passionate about creating positive impacts on our clients' lives.

The Opportunity:

We are looking for you - a casual, bubbly and compassionate receptionist working across two office to join our already fantastic full time admin team. We are looking for someone, who has experience managing client's appointments, coordinating services and working closely with our Audiologists, you'll help manage client interactions and support the smooth operation of our office. Please note: This is a casual role to augment existing full time administration employees. The hours available are Saturday 9AM to 3PM at our Richmond clinic and Monday 9AM to 5PM at our Footscray Clinic.

You'd be perfect for our team, IF you:

• Have excellent phone and in person customer service skills
• Have excellent time management skills
• Have excellent attention to detail
• Are friendly and presentable
• Are self motivated & have good work ethics
• Are a quick learner

You will be required to:

• Meet and greet clients
• Build relationships with clients in a friendly manner
• Manage and organise appointments, as well as coordinating follow-ups
• Oversee office supplies and maintain a clean reception area
• Handle client payments and resolve billing issues
• Collaborate with team members
• Support additional tasks and responsibilities as designated by the manager or coworkers

Don't forget, we need:

• a team player
• someone who is coachable; willing to listen
• strong communication skills (both verbal and written)
• adaptability

If you’re excited about this opportunity and ready to join a forward-thinking team, click the APPLY link to submit your resume and a cover letter detailing your interest and qualifications.

Job Type: Casual

Pay: $26.00 – $32.00 per hour

Expected hours: 13.2 per week

Schedule:

• 8 hour shift
• Every weekend

Work Authorisation:

• Australia (Required)

Work Location: In person